How to choose your ITSM / ESM tool

There are dozens of service management software providers, but what’s the most suitable Service Management application for your organisation? An incorrect choice or poor implementation can have far-reaching consequences!


In this workshop we’ll share with you our knowledge of the market and our many years of experience in implementing various ITSM/ESM tools. We’ll focus not only on functionalities and features, but also on your IT maturity, the strategic direction of your organisation and the total cost of ownership. You will receive tips and points of attention from professionals who are involved in Service Management solutions on a daily basis. Since we love interaction, we’ll be happy to discuss your challenges and top of mind solutions.


download here the slide deck of the workshop .

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