Workshops
2Grips organises on a regular basis, compact, interactive and practical (IT) Service Management workshops for anyone to participate. These ITSM workshops focus on hot topics, common bottlenecks, industry knowledge and frequently asked questions.

The objective is to generate ideas, provide takeaways and to deliver quick wins for the participants to be utilised wherever possible within your business or organisation. The workshops are led by one of our senior ITSM specialists who have years of hands-on experience with the subject at hand.
Come along or send someone of your team to our Service Management Workshops.
You are welcome to participate in these workshops or sign up someone from your team for them.
During our workshops, you will have the opportunity to interact with experts and colleagues in the field of Service Management. We encourage participants to question their own challenges and spar with others about possible solutions.
- 2 Hours with experts and peers
- To discuss an ITSM topic
- Practical and interactive
- Feel free to bring your own questions
- Free of charge
Free online and interactive webinar: ITIL4 and USM: the guide to mature Service Management! CANCELLED
We’re currently preparing an exciting new lineup of webinars and workshops for 2025! Soon, we’ll be sharing the full schedule, filled with inspiring sessions and valuable insights. Keep an eye on our website and newsletter to be the first to know about upcoming events and registration opportunities. We look forward to welcoming you to our interactive sessions in 2025!
Previous workshops

Organizational Behavior Management

Focusing on customers as a key to success

Manage your service delivery and compliancy with ISM and 4me

USM and 4me

The future of UX is conversational.

Governance, Risk and Compliance

The Art of Multi-Sourcing

Enterprise Service Management with Freshservice

Quick and easy grip on service management with USM

Cyber Asset Attack Surface Management

How to choose your ITSM / ESM tool

The Human Factor in Service Management

Experience Level Agreements

Service Improvement Planning

Shift-left & Automation

Self-service and Chat

Software Asset Management and Licence Management

Shadow IT
