Xurrent is a standardized, ready-to-use cloud-based tool specifically designed to optimize service management processes. It facilitates collaboration across internal departments—such as IT, HR, procurement, facilities, and security—or with external organizations, all within a single platform. As an outstanding Enterprise Service Management (ESM) tool, Xurrent delivers rapid results without requiring a lengthy or costly implementation process.
Why Choose Xurrent?
Xurrent offers a ready-to-use setup, enabling you to get started immediately, whether you’re a small business or a large enterprise.
Xurrent goes beyond IT by connecting workflows across departments like HR, facilities, and legal. It provides a single access point for reporting issues or requesting services, fostering seamless collaboration throughout your organization.
Xurrent is the go-to tool for Service Integration and Management (SIAM) without requiring expensive customizations. It provides a clear overview of supplier performance and allows precise tracking of Service Level Agreements (SLAs), Underpinning Contracts (UCs), and Operational Level Agreements (OLAs).
Benefits of Xurrent for your organization
Ease of Use and Smart Interface:
Employees can effortlessly create and track requests through a self-service desk with an intuitive interface.
Fast, Regular Updates:
Weekly updates introduce new features without downtime, ensuring access to the latest capabilities.
Intelligent Request Grouping:
Xurrent identifies and groups similar requests for quicker resolution, tackling complex issues like root cause analysis more effectively.
Why choose Xurrent with 2Grips?
As a Gold Partner of Xurrent, 2Grips has the expertise and experience to ensure seamless implementation and ongoing support. Our consultants assist with every step—from configuration to training—so your team can quickly benefit from Xurrent’s capabilities. Additionally, 2Grips provides tailored solutions and extensive support designed to meet the specific needs of your organization.
Ready to see Xurrent in action?
Request a demo today and discover how Xurrent can streamline your service processes.