Get to grips with Service Management

2Grips is your experienced guide on the journey towards Customer Excellence

We're dedicated to elevating your service to new heights and accompanying you on this challenging journey. Just as the mountaineers secure themselves regularly to avoid falling back, we ensure that your service is continuously and proactively improved. We offer advice to plan the right route, coach your team to overcome obstacles, and implement the necessary actions to take your organisation to the top.

Looking for advice?

We find a solution for every Service Management challenge. Appropriate and feasible.

Looking for a tool?

In our portfolio of ITSM and ESM applications, there is a tool for every organisation that matches.

Looking for knowledge?

Stay up-to-date with our classroom training courses, e-learnings, workshops and knowledge database.

Looking for a job?

2Grips is always looking for talent and people with a passion for Service Management.

2Grips likes to share knowledge and experiences via networking events, interactive workshops and a wide range of classroom trainings and e-learnings. Don’t miss these opportunities to gain knowledge and to connect with peers. We’re looking forward to welcoming you.

Ready to excel?