HaloITSM: intuitive ITSM software, flexible and complete
Looking for a user-friendly, flexible ITSM solution that easily adapts to your organization? HaloITSM, HaloPSA and HaloCRM are three variants of Halo's service management software, an extremely complete and flexible platform. Each variant emphasizes a different application in service management. Halo's platform adapts seamlessly to your organization without complex changes or coding. Halo offers a solution for IT and Enterprise service management, as well as Customer Service and Managed Service providers.
Halo offers a solution for IT and Enterprise service management, as well as Customer Service and Managed Service providers.
Why choose HaloITSM
HaloITSM fully adapts to the way your organization works. You do not need any coding or programming knowledge for it. With a solid base setup and no-code customizations, you’ll create a platform that perfectly suits your organization’s specific needs.
HaloITSM supports features such as AI, self-service, incident management, problem management, change & release management, configuration management, service level management, knowledge management and much more. This makes the platform suitable for IT, other service departments, service providers and customer support. Thanks to its many standard integrations, Halo connects easily to your existing systems.
Halo is available as a cloud solution but can also be installed on-premises. This means you have the flexibility to choose where your data is stored – ideal for organizations with strict data security requirements. Both versions are fully supported and regularly updated.
Halo offers the ability to combine “named user” licenses with “concurrent user” licenses. This optimizes licensing costs. For both license models, all functionality is included.
SIAM 4me
- Modern and intuitive interface
Employees easily create and track their requests through a self-service portal and a clear interface.
- Support for every process
Halo adapts to any workflow, without programming. This makes the platform recognizable and easily accessible to users.
- Simple integration
Halo works easily with other applications, thanks to standard integrations or via APIs. Data is easily exchanged and processed in the most appropriate software.
Why choose HaloITSM with 2Grips?
As the largest partner in the Benelux and an absolute specialist in the field of service management, 2Grips is the right party to guide a Halo implementation. Our consultants help configure the software and guide you to make the right choices so that you take full advantage of Halo’s full flexibility. We provide a smooth, well-tuned implementation that fits your organization’s needs.
Ready to see HaloITSM in action? Request a demo today and find out how Halo fits your service processes perfectly.