HaloPSA: all-in-one MSP software for Service Providers
HaloPSA is an ITSM software developed specifically for the MSP market. In addition to standard ITIL ticket functionalities, this software offers additional features, such as: Integrations with RMM tools MSP contract management Billing Inventory management Project management MSP-specific timekeeping ... Because of its power and versatility, HaloPSA - is the perfect solution for modern Managed Service Providers.HaloITSM provides a solution for IT and Enterprise service management, as well as Customer Service and Managed Service providers.
Why choose HaloPSA:
HaloPSA effortlessly adapts to the way your organization works, with no coding or programming knowledge required. With easy-to-use no-code capabilities and a solid base setup, you’ll create a platform that fits the specific needs of your organization and your customers seamlessly.
HaloPSA offers extensive functionality beyond traditional ITSM tools. These include RMM integrations, MSP contract management, invoicing, inventory management, project management and MSP-specific time tracking. These features make the platform ideally suited for Managed Service Providers, providing an all-in-one solution for day-to-day processes.
HaloPSA offers both cloud and on premise capabilities…. This gives you the flexibility to decide where your data is stored, ideal for organizations with strict data security requirements. Both variants are fully supported and regularly updated.
HaloPSA offers a licensing model that grows with your organization. Combine “named user” licenses with “concurrent user” licenses to optimize costs. Moreover, all functionalities and standard available integrations are included in the licensing model, with no hidden costs.
SIAM 4me
- Modern and intuitive interface
HaloPSA offers a user-friendly, modern interface in which it is easy to navigate. Customers communicate with the Managed Service Provider (MSP) through multiple channels, such as a self-service portal, email, chatbot, CTI, API and more. This increases accessibility and improves the customer experience.
- Support for every process
HaloPSA is an out-of-the-box solution with a mature foundation. At the same time, it offers the flexibility to be fully customized to specific customer needs – without programming knowledge. This makes HaloPSA ideal for MSPs who want to provide custom solutions while remaining efficient.
- Simple integration
HaloPSA integrates effortlessly with other applications thanks to more than 300 standard integrations and extensive API support. Whether it is well-known software or niche tools, HaloPSA integrates seamlessly with the customer’s existing technology, making implementations faster and easier.
With HaloPSA, you get a powerful platform that takes service integration and management for MSPs to the next level.
Why choose HaloPSA with 2Grips?
As the largest partner in the Benelux and an absolute specialist in service management, 2Grips is the right party to guide a HaloPSA implementation. Our consultants help configure the software and guide you to make correct choices so that you take full advantage of the full flexibility of HaloPSA. We provide a smooth, well-tuned implementation that fits your organization’s needs.
Ready to see HaloPSA in action? Request a demo today and find out how HaloPSA fits your service processes perfectly.