Ivanti Neurons
for ITSM
Modernise service delivery for IT and beyond
Looking to enhance your IT service management and streamline processes? Ivanti Neurons for ITSM provides a comprehensive, customizable, and scalable solution for both basic and advanced ITIL processes. Whether you need an IT support desk solution or want to focus on strategic IT management, Ivanti Neurons adapts to your unique requirements.
Why choose Ivanti Neurons?
Integrated, Flexible, and Scalable
Ivanti combines IT Service Management (ITSM) and IT Operations Management (ITOM) in one platform. Its modular design and extensive range of features allow it to grow seamlessly with your organization and future needs.
Robust Automation
This platform automates tasks, supports self-service for users, and completes repetitive tasks at record speed, enhancing efficiency and productivity.
Powerful Reporting and Analytics
Ivanti offers extensive reporting capabilities and in-depth analytics. Gain clear insights into performance, identify trends, and implement targeted improvements.
The benefits of Ivanti Neurons for your organization
- User-Friendly Interface: Both employees and end-users navigate the platform effortlessly, benefiting from its clear and intuitive design.
- Security and Compliance: Ivanti provides robust security support and compliance with standards, minimizing risks for your organization.
- Seamless Integration with IT Systems: Ivanti integrates effortlessly with existing IT systems, ensuring consistent management of all IT assets.
In 2022, Ivanti was named “Leader” in the Gartner® Magic Quadrant™ for IT Service Management tools for the 3rd time in a row.
History
Throughout the years, Ivanti has experienced several mergers and acquisitions, leading to various name changes and expansions of its product portfolio. Ivanti was formed in January 2017 from the merger of LANDESK and HEAT Software and later also acquired Cherwell Software. Since then, Ivanti has continued to develop and expand its product offering, including Ivanti Neurons, which integrates automation and artificial intelligence to improve IT service management and security.
Ivanti Neurons for ITSM in 2 minutes
Ivanti Neurons for ITSM provides Service Management for 11 ITIL practices.
- Proactive Service Management
- Self Service and Request Fulfillment
- Incident and Problem Management
- Change and Release Management
- Knowledge Management
- Service Asset and Configuration Management
- Workflow
- Voice Automation
- ITOM Integration
Ivanti Enterprise Service Management
For those seeking consistent and seamless services throughout the organisation, Ivanti has additional modules available from onboarding to daily interactions with IT, HR, facilities and security.
Ivanti Neurons for Facilities
Provide support by automating workflows related to daily work orders, work assignments, maintenance tasks and facility projects.
Ivanti Neurons for HR
Streamline and automate your HR services with efficient case management, onboarding, self-service and back-to-work management for a productive employee experience.
Ivanti Neurons for Governance, Risk and Compliance (GRC)
Unify your GRC management and track all authorisation documents, claims, controls and risks in one system.
Ivanti Neurons for Security Operations Management
Manage and automate remediation of vulnerabilities and security events and incidents using best practices.
Ivanti Neurons for Project and Portfolio Management
Take the guess work out of project execution and create predictable project execution that delivers results on time, on budget, for the entire organisation….
Ivanti Neurons for Spend Intelligence
Ivanti Neurons for Spend Intelligence provides insight into your software landscape and application spend for on-prem, cloud and edge environments.
Why choose Ivanti and 2Grips?
As an official Ivanti partner, 2Grips has the expertise and experience to help you implement and optimize Ivanti Neurons for ITSM. Our consultants guide you every step of the way, from the initial setup to full platform integration. With 2Grips as your partner, you’ll benefit from a user-friendly and powerful ITSM solution tailored to your organization.
Curious to see how Ivanti Neurons can transform your Service Management?
Request a demo today and explore the advantages of Ivanti for your organization.