2Grips Partners

2Grips shares its knowledge with Service Management specialists all over the world. This enables us to offer our customers the best advice and the most suitable solution at all times.

Meet the 2Grips partners

Xurrent Service Management

Xurrent provide organizations with a premium service management solution: Xurrent Service Management. It’s the first enterprise service management application specifically built to support the Service Integration and Management (SIAM) approach. Xurrent is ready-to-use and offers, by far, the fastest global response times and the most user-friendly interface.

Freshworks

Just like 2Grips, Freshworks believes that your business deserves better software – software that’s ready to go, easy to setup and use, and requires minimal customization. All of their products live up to this promise and are backed by our world-class support. And the best part is, you don’t have to break the bank to get them working. Today, over 40,000 customers trust our software to run their business. We believe that it’s just the beginning…

Ivanti Neurons for ITSM

Ivanti

Ivanti, previously LANDESK and HEAT Software, helps customers to succeed through the “Power of Unified IT. With Ivanti Service Management they aim to achieve the highest levels of service quality, delivery, and performance to meet modern ITSM challenges. Available in the cloud or on-premise, this fully multi-tenant solution offers you complete flexibility in supporting your (IT) processes.

Chatlayer by Sinch

Chatlayer enables business users to build and maintain enterprise AI chat and voice bots in 100+ languages in order to service customers/employees personally and effortlessly. The Chatlayer platform bridges the gap between today’s technology and having great conversations in an automated way. With Chatlayer you create conversations on multiple channels for the best customer experience.

Lansweeper

Lansweeper provides a complete, accurate inventory of the IT estate and a clear end-to-end visibility across the IT network. It creates a single source of truth for every stakeholder who needs insights into your company’s IT landscape and helps you to minimize risks & optimize your IT by providing actionable insight into your entire IT estate.

itSMF Belgium

ItSMF Belgium is an independent organisation dedicated to IT Service Management. It’s a vibrant network where service management practitioners, providers of services, customers and vendors alike share knowledge, experience and views. 2Grips is Silver sponsor of itSMF Belgium.

Service Desk Institute - SDI

Since 1988 SDI has been inspiring service desk & support teams worldwide to be brilliant. Tried and tested for over 30 years by thousands of organisations and professionals worldwide, SDI is here to develop, guide and support your transformation journey. They support you in shaping the future of your company’s service wherever you are in the world.

USM – SURVUZ

2Grips is an implementation partner of USM, Universal Service Management. The USM method is managed by the SURVUZ Foundation, who, among other things, supports service management professionals and organisations who, regardless of their size or industry, want to achieve a sustainable Enterprise Service Management strategy.

Exin

EXIN is a leading independent exam institute, based in Utrecht, the Netherlands. EXIN has certified nearly 3 million people around the globe, focusing on the digital skills space. EXIN launched and exclusively maintains the SIAM certification program and collaborates with Scopism. Scopism developed and maintains the SIAM body of knowledge. Together EXIN and Scopism’s combined strengths play a pivotal role within the SIAM community. 2Grips is an accredited training organisation for EXIN SIAM.

Techwork

Techwork, based in Austria and specialized in IT automation and digitization, provides effective and intuitive solutions for organizational integration and workflow automation.

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PeopleCert

PeopleCert is a global leader in the assessment and certification of professional skills, including ITIL and Prince2. 2Grips is accredited by PeopleCert for ITIL.

Axle-IT

Passionate about IT, Axle-IT is committed to make organisations perform at their best. As experts in the automation, implementation and optimisation of IT processes, they bring different IT disciplines together and make difficult IT processes easy. Simple, fast and targeted.

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Proximus NXT

At Proximus NXT, they strongly believe in the power of open ecosystems that combine their expertise with that of partners, affiliates, and customers to transform their technology challenges into tangible business outcomes. Our joint ambition is to empower your business and improve its operational efficiency. By choosing Proximus NXT and 2Grips, you’re opting for a synergy of value streams, processes, technology, and teamwork to drive your business forward.

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