Workshops
2Grips organises on a regular basis, compact, interactive and practical (IT) Service Management workshops for anyone to participate. These ITSM workshops focus on hot topics, common bottlenecks, industry knowledge and frequently asked questions.
The objective is to generate ideas, provide takeaways and to deliver quick wins for the participants to be utilised wherever possible within your business or organisation. The workshops are led by one of our senior ITSM specialists who have years of hands-on experience with the subject at hand.
Come along or send someone of your team to our Service Management Workshops.
You are welcome to participate in these workshops or sign up someone from your team for them.
During our workshops, you will have the opportunity to interact with experts and colleagues in the field of Service Management. We encourage participants to question their own challenges and spar with others about possible solutions.
- 2 Hours with experts and peers
- To discuss an ITSM topic
- Practical and interactive
- Feel free to bring your own questions
- Free of charge
Previous workshops
Organizational Behavior Management
Focusing on customers as a key to success
Manage your service delivery and compliancy with ISM and 4me
USM and 4me
The future of UX is conversational.
Governance, Risk and Compliance
The Art of Multi-Sourcing
Enterprise Service Management with Freshservice
Quick and easy grip on service management with USM
Cyber Asset Attack Surface Management
How to choose your ITSM / ESM tool
The Human Factor in Service Management
Experience Level Agreements
Service Improvement Planning
Shift-left & Automation
Self-service and Chat
Software Asset Management and Licence Management
Shadow IT
