SIAM Foundation Training & Certificate
Are you responsible for managing multiple service providers? Then Service Integration and Management (SIAM) is the methodology you need to seamlessly integrate these providers into one central, business-oriented IT organization.
What can you expect?
- EXIN-accredited training organization
- Training courses on-site or online
- In-company training sessions
- Includes preparation for the certificate
- In Dutch, French, or English
Obtain the SIAM Foundation certificate with this training.
In this SIAM Foundation training, you will gain knowledge and insight into the basic principles of SIAM. The training also thoroughly prepares you for obtaining the SIAM Foundation certificate.
After this SIAM Foundation training:
- You will have knowledge of and insight into the terminology and basic principles of SIAM.
- You will know how to bring together multiple service providers using the SIAM methodology to work toward a common goal: seamless service delivery.
- You will be prepared for the SIAM Foundation certificate exam.
Target Audience
Service management professionals who:
- already work with IT Service Management processes
- are interested in the practice of Service Integration and Management (SIAM)
- want to implement the SIAM methodology within an organization.
The SIAM Foundation training covers:
Introduction to SIAM
SIAM Implementation Roadmap
The relationship between SIAM and other management practices
Roles and responsibilities in SIAM
SIAM in practice: examples
Processes supporting SIAM
Challenges and risks
Included in the training:
- Digital handbook
- Voucher for the online exam at EXIN. The SIAM Foundation certification exam consists of 40 multiple-choice questions. You have 60 minutes to complete the exam, and you pass with at least 65% correct answers (26 out of 40). You schedule the exam with EXIN at a time of your choice.
Practical information
Duration:
2.5 days
Languages:
English, Dutch, French
Price:
€1750 excluding VAT
Incl. official digital handbook, practice exams, and certification exam voucher, plus lunch and coffee breaks for classroom-based training.