At 2Grips B.V., our highest priority is keeping your data safe. Below you will find detailed information about what happens to your data when you register for and use 2Grips services.
If you have any specific questions or concerns, please do not hesitate to contact us using the contact details of our Privacy Officer below.
2Grips B.V. (We) is the processor of your personal data and therefore responsible for protecting its privacy and security. This privacy policy is intended to help you understand what data we collect about you, how we process it, and to inform you about the rights you have regarding your personal data.
Responsible for the processing of personal data is:
For Belgium:
2Grips B.V.
Rubensstraat 104 bus 12
2300 Turnhout
Belgium
Company number: BE0632976369
For the Netherlands:
2Grips B.V.
Achtseweg Zuid 159R,
Gebouw TQ5 Strijp-T
NL 5651GW Eindhoven Netherlands
VAT: NL858684688B01
KvK: 71358811
In principle, we only process personal data that you have entered yourself during your registration and/or use of our services. We use this data to provide the service(s) you requested, to see how you use our services, to improve them, and to comply with legal obligations.
The personal data we hold about you is never sold or passed on to third parties and is only used for internal purposes.
The only exception we have is when laws, courts, or authorities require us to share personal data. In such a case, we will inform you as soon as possible about the sharing of your personal data and which data we had to share, and we will always disclose the legally lowest possible amount of personal data.
We collect the personal data you have shared with us in connection with your request:
Contact details
Language
Billing information
We also use anonymised data for statistics.
You provide most of the data we collect directly to us. We collect data and process data when you:
Register online or place an order for one of our products or services.
Use our services and/or website.
By entering your data into our systems, you agree to our Privacy Statement.
When we believe it may be valuable for you to be contacted (e.g.: newsletter). We add a purpose based on our legitimate interest to reuse your data for that specific communication. You can always unsubscribe from our newsletter by clicking the unsubscribe link in all our newsletters.
We collect your data so that we can:
2Grips only uses your data under the following condition:
We have received your consent.
We have a contract with you.
We are legally obliged to do so.
We determine this based on our legitimate interest.
2Grips B.V. has by default determined a data retention policy of a maximum of 2 years after data has not been used. In certain circumstances, we are required to retain your data longer, but we will limit the retention period to the legal term or the time required to protect our own interests.
Your data stored on our backups is deleted 90 days after deletion from the live system.
The legal framework governing our services grants you various rights regarding your personal data. The following list provides you with guidance on these rights. If you would like more information or a copy of your personal data, please contact us at privacy@2grips.com.
You have the right to access all personal data we process regarding you. If you would like a copy of this data, let us know and we will send it to you.
When your personal data is no longer needed for the purposes of this privacy statement, you have the right to request that this data be erased. In certain circumstances, we are legally required to retain certain personal data, and in that case we may not be able to comply with this request.
Right to rectification
If there are issues, such as data containing incorrect or inaccurate information about you, you can update it at any time by letting us know via the contact details at the end of the Privacy Statement.
In some cases, you have the right to restrict the processing of your personal data. This means that the personal data may only be stored and processed by us for limited purposes.
Right to data portability
Upon request, we will send you a copy of your personal data that we have stored about you in a file format that is readable on virtually any device.
In cases where we did not need your consent for the processing of your personal data, such as on the basis of legitimate interests or the performance of a task in the interest/exercise of public authority, you can argue that your interests outweigh ours. If we cannot demonstrate that our interests outweigh yours, we must stop processing your personal data.
When we process your personal data based on consent you have given us, you have the right to withdraw this consent at any time.
2Grips B.V. does not make automated decisions.
If you believe that we are not complying with the relevant data protection legislation and you do not reach a solution with us, you always have the right to file a complaint with the Belgian Data Protection Authority.
Autorité de protection des données
Data Protection Authority
Phone: +32 (0)2 274 48 00
Phone: +32 (0)2 274 48 35
Email: contact@apd-gba.be
Dutch Data Protection Authority (Autoriteit Persoonsgegevens)
Phone (+31) – (0)88-1805 250
Mon to Thu 10am to 12pm
2Grips B.V. only tracks essential usage data in order to deliver or improve the experience of its service.
In addition to the hosting partners mentioned above, we work with a few other service providers to give you the best possible experience when using 2Grips B.V. services.
While we ensure that usage data is anonymised wherever possible before being shared with third parties, we still want you to know which third-party providers we work with and why.
In addition to carefully vetting each provider before engaging with them, we have established binding corporate rules and/or standard contractual clauses and/or technical and organisational measures for each of them.
We use cookies on our website to provide the best possible user experience. More information about our use of cookies can be found in our Cookie Policy.
To ensure transparency about our processing activities, we will update this privacy statement whenever necessary to reflect changes in legislation, guidelines from data protection authorities, feedback we receive from data subjects or other stakeholders, changes to our services, or changes to our processing activities and our data protection policy. The effective date of this privacy statement can be found at the top of this page under “last updated”. We recommend that you review this privacy statement regularly to understand how 2Grips protects your personal data.
We try to make the information about privacy and security as clear and understandable as possible and have deliberately avoided “legal language”. If you have questions, need more detailed information, or a more formal agreement, please do not hesitate to contact us. To do so, send an email to privacy@2grips.com.
2Grips uses social networks (LinkedIn) to provide you with information. You can also use this channel to contact 2Grips. 2Grips then uses your data to answer your question, respond to your comment, or handle your question or complaint.
The general terms and conditions of the providers of these social networks apply. By using these services, you accept these terms. You can find more information on their platforms about how these service providers use your data. 2Grips B.V. is not responsible for the processing of your Personal Data by these service providers.
2Grips uses the services of social networks to send commercial messages to its customers and to an audience with a profile similar to its customers. To do so, 2Grips complies with the terms and conditions of the social network platforms that you have accepted. 2Grips monitors the information published about it on social networks and retains this data. Data you have posted about 2Grips may be retained in this context.
2Grips respects your “Right to your image”. As such, 2Grips will not publish photos of you on social networks if you are not aware of such publication.
2Grips always gives you the opportunity to indicate that you disagree with the publication of photos of yourself.
We may use personal contact details that you publish on social networks to contact you regarding our Company.
Would you like to exercise your rights, do you have a question or a complaint about how 2Grips B.V. processes your personal data?
Contact our Privacy Officer:
By email: privacy@2grips.com
By mail: 2Grips B.V.
c/o Privacy Officer
Rubensstraat 104 bus 12
B-2300 Turnhout