2Grips shares its knowledge with Service Management specialists all over the world. This enables us to offer our customers the best advice and the most suitable solution at all times.

4me Service Management

4me provide organizations with a premium service management solution: 4me Service Management. It’s the first enterprise service management application specifically built to support the Service Integration and Management (SIAM) approach. 4me is ready-to-use and offers, by far, the fastest global response times and the most user-friendly interface.


Just like 2Grips, Freshworks believes your business deserves better software – software that’s ready to go, easy to setup and use, and requires minimal customization. All of their products live up to this promise and are backed by our world-class support. And the best part is, you don’t have to break the bank to get them working. Today, over 40,000 customers trust our software to run their business. We believe it’s just the beginning…

Ivanti Service Management

Ivanti, previously LANDESK and HEAT Software, helps customers succeed through the “Power of Unified IT. With Ivanti Service Management they aim to achieve the highest levels of service quality, delivery, and performance to meet modern ITSM challenges. Available in the cloud or on-premise, this fully multi-tenant solution offers you complete flexibility in supporting your (IT) processes.


Lansweeper provides a complete, accurate inventory of the IT estate and a clear end-to-end visibility across the IT network. It creates a single source of truth for every stakeholder who needs insights into your company’s IT landscape and helps you to minimize risks & optimize your IT by providing actionable insight into your entire IT estate.



Chatlayer enables business users to build and maintain enterprise AI chat and voice bots in 100+ languages in order to service customers/employees personally and effortlessly. The Chatlayer platform bridges the gap between technology daily and having great conversations in automated way. With Chatlayer you create conversations on multiple channels for the best customer experience.


Proximus NXT

At Proximus NXT, they strongly believe in the power of open ecosystems that combine their expertise with that of partners, affiliates, and customers to transform their technology challenges into tangible business outcomes. Our joint ambition is to empower your business and improve its operational efficiency. By choosing Proximus NXT and 2Grips, you’re opting for a synergy of value streams, processes, technology, and teamwork to drive your business forward.


itsmf Belgium
itSMF Belgium

itSMF Belgium is an independent organisation dedicated to IT Service Management. It’s a vibrant network where service management practitioners, providers of services, customers and vendors alike share knowledge, experience and views. 2Grips is Silver sponsor of itSMF Belgium.


SDI Team Membership
Service Desk Institute SDI

Since 1988 SDI has been inspiring service desk & support teams worldwide to be brilliant. Tried and tested for over 30 years by thousands of organisations and professionals worldwide, SDI are here to develop, guide and support your transformation journey. They support you in shaping the future of your company’s service wherever you are in the world.


USM Partner

2Grips is an implementation partner of USM, Universal Service Management. The USM method is managed by the SURVUZ Foundation, who, among other things, supports service management professionals who, regardless of their size or industry, want to achieve a sustainable Enterprise Service Management strategy.



EXIN is a leading independent exam institute, based in Utrecht, the Netherlands. EXIN has certified nearly 3 million people around the globe, focusing on the digital skills space. EXIN launched and exclusively maintains the SIAM certification program and collaborates with Scopism. Scopism developed and maintains the SIAM body of knowledge. Together EXIN and Scopism’s combined strengths play a pivotal role within the SIAM community. 2Grips is an accredited training organization for EXIN SIAM.


Servitect ISM

Servitect is an IT Service Management specialist that professionalises the working methods of IT service organisations based on the stackable ISM method. This standardised approach for organisational improvement processes in information services, was developed and is still managed by Servitect.



V-ICT-OR is the leading authority for information and technology at the local government level, and the driving force behind the Flemish Virtual Community. Just like 2Grips, V-ICT-OR tries to promote knowledge sharing, encourage cooperation and facilitate synergies in order to support the professionalisation of ICT managers at every level of the local government.



Techwork, based in Austria and specialized in IT automation and digitization, provides effective and intuitive solutions for organizational integration and workflow automation.


Infravision is the service management specialist who helps ambitious service organizations to become an indispensable partner to their customers.


Real BCP Real DPG
Real BCP / Real DPG

RealBCP, as specialist in business continuity management and data protection governance, enables organizations to be resilient when confronted to threats or compromizing events. RealBCP thereto provides all needed information, governance, crisisactions and crisiscommunications, in an integrated solution, adapted to the needs of your organisation.



ASIST is a trusted and independent advisor in network discovery, license consultancy and IT Asset Management (ITAM) . They provide the essential data of the complete IT infrastructure completed with the correct contract and license information.



Passionate about IT, Axle-IT is committed to make organisations perform at their best. As experts in the automation, implementation and optimisation of IT processes, they bring different IT disciplines together and make difficult IT processes easy. Simple, fast and targeted.