2Grips organizes on a regular basis, compact, interactive and practical (IT) Service Management workshops for anyone to participate.

These ITSM workshops focus on hot topics, common bottlenecks, industry knowledge and frequently asked questions. The objective is to generate ideas, provide takeaways and to deliver quick wins for the participants to be utilized wherever possible within your business or organization.

The workshops are led by one of our senior ITSM specialists who have years of hands-on experience with the subject at hand.

2Grips Service Management Workshops

Come along or send someone of your team to our Service Management Workshops.

These workshops are free of charge, compact (max. 2 hours) and 100% corona proof. Join an intimate group of peers for a variety of Service Management workshops. Attendees are welcome and encouraged to bring their own real-world scenarios for discussion.

  • 2 Hours with experts and peers
  • To discuss an ITSM topic
  • Practical and interactive
  • Feel free to bring your own questions
  • Free of charge
Workshop: “Everything you need to know about Service Improvement Planning”
  • 2021, March 2 – Online session (Dutch)
  • 2021, March 5 – Online session (Dutch)

Can you imagine the chaos that would arise if everyone implemented their own ideas for improvement without an unambiguous and clear strategy? The situation would become like traffic in a big city without any road signs.

The topic of this first workshop of 2021 is definitely familiar to many professionals in Service Management. During this workshop we will discuss a number of aspects of Service Improvement Planning and how to tackle this in practice. We share our experiences and give you tips, but because we love interaction, we also like to discuss your challenges and solutions.

Everything you need to know about Service Improvement Planning

  • March 2, 2021
  • 10 a.m. to 12 p.m.
  • Online session (Dutch)

Everything you need to know about Service Improvement Planning

  • March 5, 2021
  • 10 a.m. to 12 p.m.
  • Online session (Dutch)
Who should attend

Feel free to share this information with your network.