last updated: 1/1/2024

2Grips Privacy Statement 2024

Your data is safe.

At 2Grips B.V. our top priority is keeping your data safe. Below you find detailed information on what happens with your data when you sign up for and use of 2Grips Services.

If you have specific questions or any doubts, please don’t hesitate to get in touch with us through our Privacy Officer Contact details below.


2Grips B.V. (We) is the processor for your personal data and thus responsible for the protection of its privacy and security. This privacy policy aims to help you understand which data we collect about you, how we process it as well as to inform you about which rights you are entitled to regarding your personal data.


Responsible for the processing of personal data is:

For Belgium

2Grips B.V.
Rubensstraat 104 bus 12
2300 Turnhout

Company number: BE0632976369

For The Netherlands

2Grips B.V.
Achtseweg Zuid 159R,
Gebouw TQ5 Strijp-T
NL 5651GW Eindhoven
The Netherlands

KvK: 71358811

General remarks on the processing of personal data

In principle, we exclusively process personal data which you have entered yourself whilst registering and/or using our services. We use this data to deliver service(s) you requested to us, how you utilize our services, improve them as well as to fulfil legal obligations.

The personal data we have about you will never be sold or passed onto third parties and will only be used for internal purposes.

The only exception we have is when laws, courts or authorities require us to share personal data. In such a case we will inform you as soon as possible about the sharing of your personal information as well as which data we had to share and we will always disclose the least amount of personal data legally possible.

We collect the personal data you have shared with us related to your request, amongst:
• Contact details
• Language
• Invoicing information

We also take benefit of anonymized data for statistics.

We do not process any sensitive personal data as per Article 9 of GDPR.

How do we collect your data?

You directly provide us with most of the data we collect. We collect data and process data when you:
• Register online or place an order for any of our products or services.
• Use our services and/or website.
By entering your data in our systems, you agree with our Privacy Statement.

When we think it might be valuable for you to be contacted (e.g.: newsletter). We add a purpose based on our legitimate interest to re-use your data for that specific communication. You can always opt-out of our Newsletter by unsubscribing from it clicking on the unsubscribe link present in all our Newsletter.

How will we process your data?

We collect your data so that we can:
• Adapt our web site language if you decide so.
• Process your order, deliver our service(s) to you and manage your account.
• Email you with information we think you might like.
• Improve 2Grips’ user experience.

Legal grounds for the processing of personal data

2Grips only use your data under the following condition:
• We received your consent.
• We have a contract with you.
• We have the legal obligation to do so.
• We determine its from our legitimate interest.

Data retention and deletion

2grips B.V. had determined by default a data retention policy of maximum 2 years after data not being used. In certain circumstance, we are obliged to keep your data longer but we will limit the retention time to legal delay or the required time to protect our own interest.

Your data stored on our back-ups will be deleted 90 days after deletion from live system.

Your rights

The legal framework regulating our services grant you a variety of different entitlements you have over your personal data. The following list gives you guidance on these rights. To get more information or receive a copy of your personal data, please just get in touch with us via

Right to access

You have the right to access any personal data we process in relation to you. If you would like a copy of this data, please let us know and we will send it to you.

Right to be forgotten

Where your personal data are no longer necessary for the purposes of this privacy statement, you have the right to request the erasure of that data. In certain circumstances, we are required by law to retain certain personal data in which case we cannot fulfil this request.

Right to rectification

If you have any issues such as data containing wrong or inaccurate information about you, you can update it anytime by just letting us now via the contact details described at the end of the Privacy statement.

Right to Restriction of Processing

In some cases, you have the right to restrict the processing of your personal data. This means that the personal data may only be stored by us and processed by us only for limited purposes.

Right to data portability

Upon request, we will send you a copy of your personal data, we have stored about you in a file format which should be readable on almost any device.

Right to object

In cases where we did not need your consent for processing your personal data, such as on the grounds of legitimate interests or the performance of a task in the interest/exercise of an official authority, you can claim that your interests override ours. If we cannot prove that our interests outweigh yours, we must then stop processing your personal data.

Right to Withdraw Consent

Where we process your personal data based on a consent we have obtained from you, you have the right to withdraw this consent at any time.

Automated decision making

2Grips B.V. does not take any automated decision.

In the event that you are of the opinion that we are not in compliance with the relevant data protection laws and you do not reach a solution with us, you are always entitled to file a complaint with the Belgian Data Protection Authority.

For Belgium
Autorité de protection des données

Phone : +32 (0)2 274 48 00
Phone : +32 (0)2 274 48 35
E-mail :

For The Netherlands

Autoriteit Persoongegevens

Phone (+31) – (0)88-1805 250
Mo – Thu 10am till 12am

Services Providers

2Grips B.V. tracks only essential usage data to be able to deliver or improve experience of its service.

In addition to the hosting partners above we collaborate with a few more service providers to provide you with the best-possible experience when using 2Grips B.V. services.

While we make sure to anonymize usage data before sharing it with 3rd parties wherever possible, we still want to let you know which 3rd party-providers type we cooperate with and why.

In addition to checking every provider carefully before interacting with them we have Binding Corporate Rules and/or Standard Contractual Clauses and/or Technical and Organizational Measures in place for each of them.


We use cookies on our web site in order to provide the best possible user experience. You can find more details on our use of cookie in our Cookie Policy.

General remarks

To ensure transparency about our processing activities, we will update this privacy statement when necessary to reflect changes in legislation, guidelines issued by data protection authorities, feedback we receive from data subjects or other stakeholders, changes in our services, or changes in our processing activities and data protection policies. The effective date of this privacy statement can be found at the top of this page under “last updated “. We encourage you to periodically review this privacy statement in order to understand how 2Grips is protecting your personal data.

We try to make the information about privacy and security as clear and easy to understand as possible and avoided “legal speech” on purpose. If have questions, need information of further detail or a more formal agreement please don’t hesitate to get in touch with us. To do so, please send an e-mail to

Social Network

2Grips uses social network (LinkedIn,) to provide information to you. You can also use this channel to contact 2Grips. 2Grips will then use your data to answer your question, respond to your comment or deal with your question or complaint.

The general terms and conditions of the providers of these social networks apply. By using these services you accept these conditions. You will find more information on their platforms about the way these service-providers use your data. 2Grips B.V. is not responsible for the processing of your Personal Data by these service-providers.

2Grips uses the services of social networks to send messages of a commercial nature to its customers and to an audience with a profile that is similar to its customers. To do so, 2Grips complies with the terms and conditions of the social network platforms that you have accepted. 2Grips monitors the information published about it on social networks and retains this data. Data that you have posted about 2Grips may be retained in this context.

General terms for photo usage

2Grips respects your “Right to image”. As such 2Grips will not publish photos of you on social networks if you are not aware of such publication.

2Grips always gives you the opportunity to express your disagreement with the publication of photos of yourself.

Specific contact using Social Network

We may use personal contact details you publish on social network to contact you regarding our Business.

Privacy Officer Contact

Do you want to exercise your rights, do you have a question or a complaint about how 2Grips B.V. process your personal data?

Contact our Privacy Officer :

Via email:

By post: 2Grips B.V.
c/o Privacy Officer
Rubensstraat 104 bus 12
B-2300 Turnhout