2Grips provides all-in solutions for improving the service of your (IT) organisation. We are an absolute specialist in the field of Service Management. Our consultancy services, training and ESM and ITSM tooling will help you to keep your customers and end users satisfied. We focus on your organisation, your internal processes, your people and the tools needed. As a Service Management partner, we help you to excel!

  • Consultancy

We support your organization in all your service management issues with the required experience and competencies. Knowing that Service Management has a major impact on how people work daily, we are very committed to communication and participation in a strong working relationship.

  • ESM & ITSM tools

We select and implement ESM & ITSM tools with the necessary attention for processes and employees. Our own solutions, 4me (formerly ITRP) and Ivanti Service Manager are two excellent Service Management applications that are suitable for a wide variety of organizations. 2Grips provides a comprehensive support service.

  • Training, Coaching & E-learning

We train and coache your employees, team leaders and managers. In house and tailor-made or where you want with e-learning. In our training programmes (ITIL, Scrum, Prince2, etc.), the theory is learned from your specific situation and we stimulate discussion and reflection on our own possibilities for improvement.

Service Management Workshops
Service Management Workshops

2Grips offers you the opportunity to join interactive and practical (IT) Service Management workshops. Attendees are welcome and encouraged to bring their own real-world scenarios for discussion. More information about these free Service Management workshops.