Securitas Digital Business 4.0
VITO-Securitas framework contract Customer Day
On Thursday March 12 the Vito Customer day took place at the “Hotel de La Poste” at Tour and Taxis in Brussels.
As a partner of the VITO-Securitas framework contract, 2Grips was present at this VITO customer day, where the latest trends and developments in digitalisation were discussed. The program of “Securitas Digital Business 4.0” included a mix of current topics, inspiring customer cases and exciting entertainment.
2Grips provided a break-out session on XLA’s and customer experience, an important theme within Digital Business and Service Management.
During a customer case, together with our client, the Province of East Flanders, we offered an inspiring insight into their ITS.4me optimisation project. The topics covered included: improving services, process based working, automation of routine tasks and offering a self-service portal for end users.
In addition, there was the unique DNA show by science comedian Lieven Scheire about developments in the field of human genetics.