Securitas Digital Business 4.0
VITO-Securitas framework contract Customer Day
On Thursday March 12 the Vito Customer day took place at the “Hotel de La Poste” at Tour and Taxis in Brussels.
As a partner of the VITO-Securitas framework contract, 2Grips was present at this VITO customer day, where the latest trends and developments in digitalisation were discussed. The program of “Securitas Digital Business 4.0” included a mix of current topics, inspiring customer cases and exciting entertainment.
2Grips provided a break-out session on XLA’s and customer experience, an important theme within Digital Business and Service Management.
During a customer case, together with our client, the Province of East Flanders, we offered an inspiring insight into their ITS.4me optimisation project. The topics covered included: improving services, process based working, automation of routine tasks and offering a self-service portal for end users.
In addition, there was the unique DNA show by science comedian Lieven Scheire about developments in the field of human genetics.
Watch the interview with Paul Fostier (Province of East-Flanders) and Danny Van Vosselen (2Grips)
