The Road to Successful Outsourcing

2Grips is pleased to invite you to its newest event:

The Road to Successful Outsourcing

Today, as a result of the rapid technological developments and the great pressure to deliver services more efficiently and cheaply, almost every company and IT department buys services from external (IT) service providers. However, without effective orchestration and management of the various service providers, many of the hoped-for benefits will not be realized for the customer organization.

Let’s take you to a fabulous road trip to successful outsourcing and learn:

  • … how to manage and monitor all your internal & external service providers
  • … what’s new in ITIL 4 and how to adapt and adopt ITIL in a multi‑supplier environment

  • … why 4me is the only ITSM and ESM tool with 100% SIAM capability at its core

October 10, 2019
Van Der Valk Hotel, Luitenant Lippenslaan 66, 2140 Antwerpen

Free registration

Click here to register
AGENDA
15u30 – 15u45
Welcome and Introduction

Joost van Iersel – Managing Partner 2Grips

15u45 – 16u15
Service Integration And Management – An introduction

Wouter De Koster – Service Management Consultant 2Grips

16u15 – 16u45
ITIL 4 in a multi‑supplier environment

Alexandru Rusu – Service Management Consultant 2Grips

16u45 – 17u15 Break
17u15 – 17u45
SIAM Service Management tooling in practice

Martijn Adams – General Manager EMEA 4me
Joost van Iersel – Managing Partner 2Grips

17u45 – 18u00
Closing

Danny Van Vosselen – Managing partner 2Grips

18u00 – 19u30
Networking

With snacks & drinks