Freshdesk is an easy to use, intuitive, feature-rich, affordable omnichannel helpdesk. Implementing this customer support software will improve the support experience for your customers, make your team more efficient with their day-to-day work and help team leads or admins scale support easily.

“Use the power of collaborative ticketing and AI to deliver the best customer experience”

Freshdesk is the only “visionary” on the 2020 Gartner Magic Quadrant for the CRM Customer Engagement Center. With Fresdesk you will exceed customer expectations.

Prioritize, categorize and assign tickets so you never lose track of them. Customer issues from any channel can be converted into tickets in Freshdesk.

Work together as teams to quickly and efficiently solve customer problems.

Unify and manage all support-related communications from multiple channels on a single platform.

Manage your end-to-end field service operations from right within Freshdesk

Leverage Freshdesk’s built-in capabilities to automate repetitive helpdesk tasks.

Create a self service experience for customers with a knowledge base and forums.

Identify problems, plan based on metrics and improve helpdesk performance.

Customize your workflows, customer portal, agent roles and more to make the helpdesk truly yours.

Freshdesk ensures enterprise-grade security with features and comprehensive audits of networks, systems and regulatory compliances to protect our product and platform.

Explore Freshdesk to move from chaos to control
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