{"id":9030,"date":"2023-10-18T13:57:00","date_gmt":"2023-10-18T13:57:00","guid":{"rendered":"https:\/\/www.2grips.com\/workshop\/control-your-service-delivery-and-compliancy-with-ism-and-4me-2\/"},"modified":"2024-02-02T10:00:53","modified_gmt":"2024-02-02T10:00:53","slug":"control-your-service-delivery-and-compliancy-with-ism-and-4me-2","status":"publish","type":"workshop","link":"https:\/\/www.2grips.com\/en\/workshop\/control-your-service-delivery-and-compliancy-with-ism-and-4me-2\/","title":{"rendered":"Manage your service delivery and compliancy with ISM and 4me"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"9030\" class=\"elementor elementor-9030 elementor-6718\" data-elementor-post-type=\"workshop\">\n\t\t\t\t<div class=\"elementor-element elementor-element-39949418 e-flex e-con-boxed elementor-invisible e-con e-parent\" data-id=\"39949418\" data-element_type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-495e721b e-flex e-con-boxed e-con e-parent\" data-id=\"495e721b\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3044b103 elementor-widget elementor-widget-image\" data-id=\"3044b103\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.21.0 - 18-04-2024 *\/\n.elementor-widget-image{text-align:center}.elementor-widget-image a{display:inline-block}.elementor-widget-image a img[src$=\".svg\"]{width:48px}.elementor-widget-image img{vertical-align:middle;display:inline-block}<\/style>\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"800\" height=\"248\" src=\"https:\/\/www.2grips.com\/wp-content\/uploads\/2023\/10\/ISM_4me_banner-1024x317.png\" class=\"attachment-large size-large wp-image-9565\" alt=\"ISM 4me\" srcset=\"https:\/\/www.2grips.com\/wp-content\/uploads\/2023\/10\/ISM_4me_banner-1024x317.png 1024w, https:\/\/www.2grips.com\/wp-content\/uploads\/2023\/10\/ISM_4me_banner-600x185.png 600w, https:\/\/www.2grips.com\/wp-content\/uploads\/2023\/10\/ISM_4me_banner-300x93.png 300w, https:\/\/www.2grips.com\/wp-content\/uploads\/2023\/10\/ISM_4me_banner-768x237.png 768w, https:\/\/www.2grips.com\/wp-content\/uploads\/2023\/10\/ISM_4me_banner.png 1100w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-55330f51 e-flex e-con-boxed e-con e-parent\" data-id=\"55330f51\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fa3434f elementor-widget elementor-widget-heading\" data-id=\"fa3434f\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.21.0 - 18-04-2024 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h2 class=\"elementor-heading-title elementor-size-default\">Manage your service delivery and compliancy with ISM and 4me<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-13bb3070 elementor-widget elementor-widget-text-editor\" data-id=\"13bb3070\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.21.0 - 18-04-2024 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<p>Need more control and compliance? Struggling with flexibility and efficiency?<\/p>\n<p>With the ISM method, your organisation will get IT services fully and easily under control. It not only puts all work processes and collaboration agreements in order, it also ensures an agile and lean working method. Moreover, ISM allows you to easily meet compliance and security requirements. And all in an effective, compact and relatively simple way that is, above all, very applicable.   <\/p>\n<p>During this workshop, we&#8217;re honoured to welcome Wim Hoving as our special guest. With more than 20 years of experience in introducing and applying process-based working, Wim is the inspiration behind ISM and he can tell you all about the power of this method. Furthermore, Joost van Iersel will explain why the service management platform <a href=\"\" target=\"\" rel=\"\">4me<\/a> is a perfect match for ISM and how the combination of ISM and 4me ensures better service and more compliancy.  <\/p>\n<\/p>\n<p>Topics covered:<\/p>\n<ul>\n<li>The added value of ISM for any organisation.<\/li>\n<li>ISM and 4me<\/li>\n<li>Live demo<\/li>\n<\/ul>\n<p>Download here the slide deck of the workshop<\/p>\n<p>Useful link: <a href=\"https:\/\/ismportal.nl\/\" target=\"_blank\" rel=\"noopener\">ISM portal<\/a><\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7c975546 e-flex e-con-boxed e-con e-parent\" data-id=\"7c975546\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-43c6839d elementor-align-center elementor-widget elementor-widget-button\" data-id=\"43c6839d\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-lg\" href=\"https:\/\/www.2grips.com\/en\/\/workshop-downloadformulier\/?workshop_name=Manage+your+service+delivery+and+compliancy+with+ISM+and+4me\" title=\"\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon elementor-align-icon-left\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-download\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">download slide deck<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-48f597ff e-flex e-con-boxed elementor-invisible e-con e-parent\" data-id=\"48f597ff\" data-element_type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6fa48451 elementor-widget elementor-widget-heading\" data-id=\"6fa48451\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">More workshops<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-582cf639 e-flex e-con-boxed elementor-invisible e-con e-parent\" data-id=\"582cf639\" data-element_type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-65c761e4 elementor-grid-3 elementor-grid-tablet-2 elementor-grid-mobile-1 elementor-widget elementor-widget-portfolio\" data-id=\"65c761e4\" data-element_type=\"widget\" data-settings=\"{&quot;row_gap&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:30,&quot;sizes&quot;:[]},&quot;masonry&quot;:&quot;yes&quot;,&quot;columns&quot;:&quot;3&quot;,&quot;columns_tablet&quot;:&quot;2&quot;,&quot;columns_mobile&quot;:&quot;1&quot;,&quot;item_gap&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"portfolio.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<link rel=\"stylesheet\" href=\"https:\/\/www.2grips.com\/wp-content\/plugins\/elementor-pro\/assets\/css\/widget-posts.min.css\">\t\t<div class=\"elementor-portfolio elementor-grid elementor-posts-container\">\n\t\t\t\t<article class=\"elementor-portfolio-item elementor-post  post-11404 workshop type-workshop status-publish has-post-thumbnail hentry\">\n\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/www.2grips.com\/en\/workshop\/organizational-behavior-management\/\">\n\t\t\t\t<div class=\"elementor-portfolio-item__img elementor-post__thumbnail\">\n\t\t\t<img decoding=\"async\" width=\"300\" height=\"93\" src=\"https:\/\/www.2grips.com\/wp-content\/uploads\/2024\/01\/OBM-Workshop-300x93.png\" class=\"attachment-medium size-medium wp-image-12644\" alt=\"Organizational Behavior Management\" srcset=\"https:\/\/www.2grips.com\/wp-content\/uploads\/2024\/01\/OBM-Workshop-300x93.png 300w, https:\/\/www.2grips.com\/wp-content\/uploads\/2024\/01\/OBM-Workshop-1024x317.png 1024w, https:\/\/www.2grips.com\/wp-content\/uploads\/2024\/01\/OBM-Workshop-768x237.png 768w, https:\/\/www.2grips.com\/wp-content\/uploads\/2024\/01\/OBM-Workshop-600x185.png 600w, https:\/\/www.2grips.com\/wp-content\/uploads\/2024\/01\/OBM-Workshop.png 1100w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/>\t\t<\/div>\n\t\t\t\t<div class=\"elementor-portfolio-item__overlay\">\n\t\t\t\t<h3 class=\"elementor-portfolio-item__title\">\n\t\tOrganizational Behavior Management\t\t<\/h3>\n\t\t\t\t<\/div>\n\t\t\t\t<\/a>\n\t\t<\/article>\n\t\t\t\t<article class=\"elementor-portfolio-item elementor-post  post-7417 workshop type-workshop status-publish has-post-thumbnail hentry\">\n\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/www.2grips.com\/en\/workshop\/focusing-on-customers-as-a-key-to-success-2\/\">\n\t\t\t\t<div class=\"elementor-portfolio-item__img elementor-post__thumbnail\">\n\t\t\t<img decoding=\"async\" width=\"300\" height=\"93\" src=\"https:\/\/www.2grips.com\/wp-content\/uploads\/2023\/11\/Klantgerichtheid-Workshop-300x93.png\" class=\"attachment-medium size-medium wp-image-11704\" alt=\"Klantgerichtheid Workshop\" srcset=\"https:\/\/www.2grips.com\/wp-content\/uploads\/2023\/11\/Klantgerichtheid-Workshop-300x93.png 300w, https:\/\/www.2grips.com\/wp-content\/uploads\/2023\/11\/Klantgerichtheid-Workshop-1024x317.png 1024w, https:\/\/www.2grips.com\/wp-content\/uploads\/2023\/11\/Klantgerichtheid-Workshop-768x237.png 768w, https:\/\/www.2grips.com\/wp-content\/uploads\/2023\/11\/Klantgerichtheid-Workshop-600x185.png 600w, https:\/\/www.2grips.com\/wp-content\/uploads\/2023\/11\/Klantgerichtheid-Workshop.png 1100w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/>\t\t<\/div>\n\t\t\t\t<div class=\"elementor-portfolio-item__overlay\">\n\t\t\t\t<h3 class=\"elementor-portfolio-item__title\">\n\t\tFocusing on customers as a key to success\t\t<\/h3>\n\t\t\t\t<\/div>\n\t\t\t\t<\/a>\n\t\t<\/article>\n\t\t\t\t<article class=\"elementor-portfolio-item elementor-post  post-9030 workshop type-workshop status-publish has-post-thumbnail hentry\">\n\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/www.2grips.com\/en\/workshop\/control-your-service-delivery-and-compliancy-with-ism-and-4me-2\/\">\n\t\t\t\t<div class=\"elementor-portfolio-item__img elementor-post__thumbnail\">\n\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"93\" src=\"https:\/\/www.2grips.com\/wp-content\/uploads\/2023\/10\/ISM_4me_banner-300x93.png\" class=\"attachment-medium size-medium wp-image-9565\" alt=\"ISM 4me\" srcset=\"https:\/\/www.2grips.com\/wp-content\/uploads\/2023\/10\/ISM_4me_banner-300x93.png 300w, https:\/\/www.2grips.com\/wp-content\/uploads\/2023\/10\/ISM_4me_banner-600x185.png 600w, https:\/\/www.2grips.com\/wp-content\/uploads\/2023\/10\/ISM_4me_banner-1024x317.png 1024w, https:\/\/www.2grips.com\/wp-content\/uploads\/2023\/10\/ISM_4me_banner-768x237.png 768w, https:\/\/www.2grips.com\/wp-content\/uploads\/2023\/10\/ISM_4me_banner.png 1100w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/>\t\t<\/div>\n\t\t\t\t<div class=\"elementor-portfolio-item__overlay\">\n\t\t\t\t<h3 class=\"elementor-portfolio-item__title\">\n\t\tManage your service delivery and compliancy with ISM and 4me\t\t<\/h3>\n\t\t\t\t<\/div>\n\t\t\t\t<\/a>\n\t\t<\/article>\n\t\t\t\t<article class=\"elementor-portfolio-item elementor-post  post-9032 workshop type-workshop status-publish has-post-thumbnail hentry\">\n\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/www.2grips.com\/en\/workshop\/usm-and-4me\/\">\n\t\t\t\t<div class=\"elementor-portfolio-item__img elementor-post__thumbnail\">\n\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"92\" src=\"https:\/\/www.2grips.com\/wp-content\/uploads\/2023\/08\/WS_USM_4me_Slides-300x92.jpg\" class=\"attachment-medium size-medium wp-image-6711\" alt=\"Workshop USM en 4me\" srcset=\"https:\/\/www.2grips.com\/wp-content\/uploads\/2023\/08\/WS_USM_4me_Slides-300x92.jpg 300w, https:\/\/www.2grips.com\/wp-content\/uploads\/2023\/08\/WS_USM_4me_Slides-600x184.jpg 600w, https:\/\/www.2grips.com\/wp-content\/uploads\/2023\/08\/WS_USM_4me_Slides-1024x315.jpg 1024w, https:\/\/www.2grips.com\/wp-content\/uploads\/2023\/08\/WS_USM_4me_Slides-768x236.jpg 768w, https:\/\/www.2grips.com\/wp-content\/uploads\/2023\/08\/WS_USM_4me_Slides-1536x472.jpg 1536w, https:\/\/www.2grips.com\/wp-content\/uploads\/2023\/08\/WS_USM_4me_Slides.jpg 1920w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/>\t\t<\/div>\n\t\t\t\t<div class=\"elementor-portfolio-item__overlay\">\n\t\t\t\t<h3 class=\"elementor-portfolio-item__title\">\n\t\tUSM and 4me\t\t<\/h3>\n\t\t\t\t<\/div>\n\t\t\t\t<\/a>\n\t\t<\/article>\n\t\t\t\t<article class=\"elementor-portfolio-item elementor-post  post-9037 workshop type-workshop status-publish has-post-thumbnail hentry\">\n\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/www.2grips.com\/en\/workshop\/the-future-of-ux-is-conversational\/\">\n\t\t\t\t<div class=\"elementor-portfolio-item__img elementor-post__thumbnail\">\n\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"92\" src=\"https:\/\/www.2grips.com\/wp-content\/uploads\/2023\/07\/WSChatlayer-300x92.jpg\" class=\"attachment-medium size-medium wp-image-5806\" alt=\"\" srcset=\"https:\/\/www.2grips.com\/wp-content\/uploads\/2023\/07\/WSChatlayer-300x92.jpg 300w, https:\/\/www.2grips.com\/wp-content\/uploads\/2023\/07\/WSChatlayer-600x184.jpg 600w, https:\/\/www.2grips.com\/wp-content\/uploads\/2023\/07\/WSChatlayer-1024x315.jpg 1024w, https:\/\/www.2grips.com\/wp-content\/uploads\/2023\/07\/WSChatlayer-768x236.jpg 768w, https:\/\/www.2grips.com\/wp-content\/uploads\/2023\/07\/WSChatlayer-1536x472.jpg 1536w, https:\/\/www.2grips.com\/wp-content\/uploads\/2023\/07\/WSChatlayer.jpg 1920w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/>\t\t<\/div>\n\t\t\t\t<div class=\"elementor-portfolio-item__overlay\">\n\t\t\t\t<h3 class=\"elementor-portfolio-item__title\">\n\t\tThe future of UX is conversational.\t\t<\/h3>\n\t\t\t\t<\/div>\n\t\t\t\t<\/a>\n\t\t<\/article>\n\t\t\t\t<article class=\"elementor-portfolio-item elementor-post  post-9049 workshop type-workshop status-publish has-post-thumbnail hentry\">\n\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/www.2grips.com\/en\/workshop\/governance-risk-and-compliance\/\">\n\t\t\t\t<div class=\"elementor-portfolio-item__img elementor-post__thumbnail\">\n\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"92\" src=\"https:\/\/www.2grips.com\/wp-content\/uploads\/2023\/07\/WSGRC-300x92.png\" class=\"attachment-medium size-medium wp-image-5807\" alt=\"\" srcset=\"https:\/\/www.2grips.com\/wp-content\/uploads\/2023\/07\/WSGRC-300x92.png 300w, https:\/\/www.2grips.com\/wp-content\/uploads\/2023\/07\/WSGRC-600x184.png 600w, https:\/\/www.2grips.com\/wp-content\/uploads\/2023\/07\/WSGRC-1024x315.png 1024w, https:\/\/www.2grips.com\/wp-content\/uploads\/2023\/07\/WSGRC-768x236.png 768w, https:\/\/www.2grips.com\/wp-content\/uploads\/2023\/07\/WSGRC-1536x472.png 1536w, https:\/\/www.2grips.com\/wp-content\/uploads\/2023\/07\/WSGRC.png 1920w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/>\t\t<\/div>\n\t\t\t\t<div class=\"elementor-portfolio-item__overlay\">\n\t\t\t\t<h3 class=\"elementor-portfolio-item__title\">\n\t\tGovernance, Risk and Compliance\t\t<\/h3>\n\t\t\t\t<\/div>\n\t\t\t\t<\/a>\n\t\t<\/article>\n\t\t\t\t<article class=\"elementor-portfolio-item elementor-post  post-9059 workshop type-workshop status-publish has-post-thumbnail hentry\">\n\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/www.2grips.com\/en\/workshop\/the-art-of-multi-sourcing\/\">\n\t\t\t\t<div class=\"elementor-portfolio-item__img elementor-post__thumbnail\">\n\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"92\" src=\"https:\/\/www.2grips.com\/wp-content\/uploads\/2023\/09\/WS4meSourcing-300x92.jpg\" class=\"attachment-medium size-medium wp-image-5927\" alt=\"\" srcset=\"https:\/\/www.2grips.com\/wp-content\/uploads\/2023\/09\/WS4meSourcing-300x92.jpg 300w, https:\/\/www.2grips.com\/wp-content\/uploads\/2023\/09\/WS4meSourcing-600x184.jpg 600w, https:\/\/www.2grips.com\/wp-content\/uploads\/2023\/09\/WS4meSourcing-1024x315.jpg 1024w, https:\/\/www.2grips.com\/wp-content\/uploads\/2023\/09\/WS4meSourcing-768x236.jpg 768w, https:\/\/www.2grips.com\/wp-content\/uploads\/2023\/09\/WS4meSourcing-1536x472.jpg 1536w, https:\/\/www.2grips.com\/wp-content\/uploads\/2023\/09\/WS4meSourcing.jpg 1920w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/>\t\t<\/div>\n\t\t\t\t<div class=\"elementor-portfolio-item__overlay\">\n\t\t\t\t<h3 class=\"elementor-portfolio-item__title\">\n\t\tThe Art of Multi-Sourcing\t\t<\/h3>\n\t\t\t\t<\/div>\n\t\t\t\t<\/a>\n\t\t<\/article>\n\t\t\t\t<article class=\"elementor-portfolio-item elementor-post  post-9064 workshop type-workshop status-publish has-post-thumbnail hentry\">\n\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/www.2grips.com\/en\/workshop\/enterprise-service-management-with-freshservice\/\">\n\t\t\t\t<div class=\"elementor-portfolio-item__img elementor-post__thumbnail\">\n\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"92\" src=\"https:\/\/www.2grips.com\/wp-content\/uploads\/2023\/07\/WSFreshService-300x92.jpg\" class=\"attachment-medium size-medium wp-image-5804\" alt=\"\" srcset=\"https:\/\/www.2grips.com\/wp-content\/uploads\/2023\/07\/WSFreshService-300x92.jpg 300w, https:\/\/www.2grips.com\/wp-content\/uploads\/2023\/07\/WSFreshService-600x184.jpg 600w, https:\/\/www.2grips.com\/wp-content\/uploads\/2023\/07\/WSFreshService-1024x315.jpg 1024w, https:\/\/www.2grips.com\/wp-content\/uploads\/2023\/07\/WSFreshService-768x236.jpg 768w, https:\/\/www.2grips.com\/wp-content\/uploads\/2023\/07\/WSFreshService-1536x472.jpg 1536w, https:\/\/www.2grips.com\/wp-content\/uploads\/2023\/07\/WSFreshService.jpg 1920w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/>\t\t<\/div>\n\t\t\t\t<div class=\"elementor-portfolio-item__overlay\">\n\t\t\t\t<h3 class=\"elementor-portfolio-item__title\">\n\t\tEnterprise Service Management with Freshservice\t\t<\/h3>\n\t\t\t\t<\/div>\n\t\t\t\t<\/a>\n\t\t<\/article>\n\t\t\t\t<article class=\"elementor-portfolio-item elementor-post  post-9069 workshop type-workshop status-publish has-post-thumbnail hentry\">\n\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/www.2grips.com\/en\/workshop\/quick-and-easy-grip-on-service-management-with-usm\/\">\n\t\t\t\t<div class=\"elementor-portfolio-item__img elementor-post__thumbnail\">\n\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"92\" src=\"https:\/\/www.2grips.com\/wp-content\/uploads\/2023\/07\/WSUSM-300x92.jpg\" class=\"attachment-medium size-medium wp-image-5809\" alt=\"\" srcset=\"https:\/\/www.2grips.com\/wp-content\/uploads\/2023\/07\/WSUSM-300x92.jpg 300w, https:\/\/www.2grips.com\/wp-content\/uploads\/2023\/07\/WSUSM-600x184.jpg 600w, https:\/\/www.2grips.com\/wp-content\/uploads\/2023\/07\/WSUSM-1024x315.jpg 1024w, https:\/\/www.2grips.com\/wp-content\/uploads\/2023\/07\/WSUSM-768x236.jpg 768w, https:\/\/www.2grips.com\/wp-content\/uploads\/2023\/07\/WSUSM-1536x472.jpg 1536w, https:\/\/www.2grips.com\/wp-content\/uploads\/2023\/07\/WSUSM.jpg 1920w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/>\t\t<\/div>\n\t\t\t\t<div class=\"elementor-portfolio-item__overlay\">\n\t\t\t\t<h3 class=\"elementor-portfolio-item__title\">\n\t\tQuick and easy grip on service management with USM\t\t<\/h3>\n\t\t\t\t<\/div>\n\t\t\t\t<\/a>\n\t\t<\/article>\n\t\t\t\t<article class=\"elementor-portfolio-item elementor-post  post-9077 workshop type-workshop status-publish has-post-thumbnail hentry\">\n\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/www.2grips.com\/en\/workshop\/cyber-asset-attack-surface-management\/\">\n\t\t\t\t<div class=\"elementor-portfolio-item__img elementor-post__thumbnail\">\n\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"92\" src=\"https:\/\/www.2grips.com\/wp-content\/uploads\/2023\/07\/WSLansweeper-300x92.jpg\" class=\"attachment-medium size-medium wp-image-5808\" alt=\"\" srcset=\"https:\/\/www.2grips.com\/wp-content\/uploads\/2023\/07\/WSLansweeper-300x92.jpg 300w, https:\/\/www.2grips.com\/wp-content\/uploads\/2023\/07\/WSLansweeper-600x184.jpg 600w, https:\/\/www.2grips.com\/wp-content\/uploads\/2023\/07\/WSLansweeper-1024x315.jpg 1024w, https:\/\/www.2grips.com\/wp-content\/uploads\/2023\/07\/WSLansweeper-768x236.jpg 768w, https:\/\/www.2grips.com\/wp-content\/uploads\/2023\/07\/WSLansweeper-1536x472.jpg 1536w, https:\/\/www.2grips.com\/wp-content\/uploads\/2023\/07\/WSLansweeper.jpg 1920w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/>\t\t<\/div>\n\t\t\t\t<div class=\"elementor-portfolio-item__overlay\">\n\t\t\t\t<h3 class=\"elementor-portfolio-item__title\">\n\t\tCyber Asset Attack Surface Management\t\t<\/h3>\n\t\t\t\t<\/div>\n\t\t\t\t<\/a>\n\t\t<\/article>\n\t\t\t\t<article class=\"elementor-portfolio-item elementor-post  post-9085 workshop type-workshop status-publish has-post-thumbnail hentry\">\n\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/www.2grips.com\/en\/workshop\/how-to-choose-your-itsm-esm-tool\/\">\n\t\t\t\t<div class=\"elementor-portfolio-item__img elementor-post__thumbnail\">\n\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"93\" src=\"https:\/\/www.2grips.com\/wp-content\/uploads\/2023\/07\/WSTooling_2-300x93.jpg\" class=\"attachment-medium size-medium wp-image-5810\" alt=\"\" srcset=\"https:\/\/www.2grips.com\/wp-content\/uploads\/2023\/07\/WSTooling_2-300x93.jpg 300w, https:\/\/www.2grips.com\/wp-content\/uploads\/2023\/07\/WSTooling_2-600x185.jpg 600w, https:\/\/www.2grips.com\/wp-content\/uploads\/2023\/07\/WSTooling_2-1024x316.jpg 1024w, https:\/\/www.2grips.com\/wp-content\/uploads\/2023\/07\/WSTooling_2-768x237.jpg 768w, https:\/\/www.2grips.com\/wp-content\/uploads\/2023\/07\/WSTooling_2-1536x474.jpg 1536w, https:\/\/www.2grips.com\/wp-content\/uploads\/2023\/07\/WSTooling_2.jpg 1920w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/>\t\t<\/div>\n\t\t\t\t<div class=\"elementor-portfolio-item__overlay\">\n\t\t\t\t<h3 class=\"elementor-portfolio-item__title\">\n\t\tHow to choose your ITSM \/ ESM tool\t\t<\/h3>\n\t\t\t\t<\/div>\n\t\t\t\t<\/a>\n\t\t<\/article>\n\t\t\t\t<article class=\"elementor-portfolio-item elementor-post  post-9090 workshop type-workshop status-publish has-post-thumbnail hentry\">\n\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/www.2grips.com\/en\/workshop\/the-human-factor-in-service-management\/\">\n\t\t\t\t<div class=\"elementor-portfolio-item__img elementor-post__thumbnail\">\n\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"93\" src=\"https:\/\/www.2grips.com\/wp-content\/uploads\/2023\/09\/HumanFactor-300x93.jpg\" class=\"attachment-medium size-medium wp-image-5935\" alt=\"\" srcset=\"https:\/\/www.2grips.com\/wp-content\/uploads\/2023\/09\/HumanFactor-300x93.jpg 300w, https:\/\/www.2grips.com\/wp-content\/uploads\/2023\/09\/HumanFactor-600x185.jpg 600w, https:\/\/www.2grips.com\/wp-content\/uploads\/2023\/09\/HumanFactor-1024x316.jpg 1024w, https:\/\/www.2grips.com\/wp-content\/uploads\/2023\/09\/HumanFactor-768x237.jpg 768w, https:\/\/www.2grips.com\/wp-content\/uploads\/2023\/09\/HumanFactor-1536x474.jpg 1536w, https:\/\/www.2grips.com\/wp-content\/uploads\/2023\/09\/HumanFactor.jpg 1920w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/>\t\t<\/div>\n\t\t\t\t<div class=\"elementor-portfolio-item__overlay\">\n\t\t\t\t<h3 class=\"elementor-portfolio-item__title\">\n\t\tThe Human Factor in Service Management\t\t<\/h3>\n\t\t\t\t<\/div>\n\t\t\t\t<\/a>\n\t\t<\/article>\n\t\t\t\t<article class=\"elementor-portfolio-item elementor-post  post-9095 workshop type-workshop status-publish has-post-thumbnail hentry\">\n\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/www.2grips.com\/en\/workshop\/experience-level-agreements\/\">\n\t\t\t\t<div class=\"elementor-portfolio-item__img elementor-post__thumbnail\">\n\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"93\" src=\"https:\/\/www.2grips.com\/wp-content\/uploads\/2023\/09\/Experience-Level-Agreements-300x93.jpg\" class=\"attachment-medium size-medium wp-image-5934\" alt=\"\" srcset=\"https:\/\/www.2grips.com\/wp-content\/uploads\/2023\/09\/Experience-Level-Agreements-300x93.jpg 300w, https:\/\/www.2grips.com\/wp-content\/uploads\/2023\/09\/Experience-Level-Agreements-600x185.jpg 600w, https:\/\/www.2grips.com\/wp-content\/uploads\/2023\/09\/Experience-Level-Agreements-1024x316.jpg 1024w, https:\/\/www.2grips.com\/wp-content\/uploads\/2023\/09\/Experience-Level-Agreements-768x237.jpg 768w, https:\/\/www.2grips.com\/wp-content\/uploads\/2023\/09\/Experience-Level-Agreements-1536x474.jpg 1536w, https:\/\/www.2grips.com\/wp-content\/uploads\/2023\/09\/Experience-Level-Agreements.jpg 1920w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/>\t\t<\/div>\n\t\t\t\t<div class=\"elementor-portfolio-item__overlay\">\n\t\t\t\t<h3 class=\"elementor-portfolio-item__title\">\n\t\tExperience Level Agreements\t\t<\/h3>\n\t\t\t\t<\/div>\n\t\t\t\t<\/a>\n\t\t<\/article>\n\t\t\t\t<article class=\"elementor-portfolio-item elementor-post  post-9100 workshop type-workshop status-publish has-post-thumbnail hentry\">\n\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/www.2grips.com\/en\/workshop\/service-improvement-planning\/\">\n\t\t\t\t<div class=\"elementor-portfolio-item__img elementor-post__thumbnail\">\n\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"88\" src=\"https:\/\/www.2grips.com\/wp-content\/uploads\/2023\/09\/SIP-300x88.jpg\" class=\"attachment-medium size-medium wp-image-5933\" alt=\"\" srcset=\"https:\/\/www.2grips.com\/wp-content\/uploads\/2023\/09\/SIP-300x88.jpg 300w, https:\/\/www.2grips.com\/wp-content\/uploads\/2023\/09\/SIP-600x177.jpg 600w, https:\/\/www.2grips.com\/wp-content\/uploads\/2023\/09\/SIP-1024x302.jpg 1024w, https:\/\/www.2grips.com\/wp-content\/uploads\/2023\/09\/SIP-768x226.jpg 768w, https:\/\/www.2grips.com\/wp-content\/uploads\/2023\/09\/SIP-1536x453.jpg 1536w, https:\/\/www.2grips.com\/wp-content\/uploads\/2023\/09\/SIP.jpg 1920w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/>\t\t<\/div>\n\t\t\t\t<div class=\"elementor-portfolio-item__overlay\">\n\t\t\t\t<h3 class=\"elementor-portfolio-item__title\">\n\t\tService Improvement Planning\t\t<\/h3>\n\t\t\t\t<\/div>\n\t\t\t\t<\/a>\n\t\t<\/article>\n\t\t\t\t<article class=\"elementor-portfolio-item elementor-post  post-9108 workshop type-workshop status-publish has-post-thumbnail hentry\">\n\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/www.2grips.com\/en\/workshop\/shift-left-automation\/\">\n\t\t\t\t<div class=\"elementor-portfolio-item__img elementor-post__thumbnail\">\n\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"92\" src=\"https:\/\/www.2grips.com\/wp-content\/uploads\/2023\/09\/Shiftleft-1-300x92.jpg\" class=\"attachment-medium size-medium wp-image-6101\" alt=\"Shift-left\" srcset=\"https:\/\/www.2grips.com\/wp-content\/uploads\/2023\/09\/Shiftleft-1-300x92.jpg 300w, https:\/\/www.2grips.com\/wp-content\/uploads\/2023\/09\/Shiftleft-1-600x184.jpg 600w, https:\/\/www.2grips.com\/wp-content\/uploads\/2023\/09\/Shiftleft-1-1024x314.jpg 1024w, https:\/\/www.2grips.com\/wp-content\/uploads\/2023\/09\/Shiftleft-1-768x236.jpg 768w, https:\/\/www.2grips.com\/wp-content\/uploads\/2023\/09\/Shiftleft-1.jpg 1290w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/>\t\t<\/div>\n\t\t\t\t<div class=\"elementor-portfolio-item__overlay\">\n\t\t\t\t<h3 class=\"elementor-portfolio-item__title\">\n\t\tShift-left &amp; Automation\t\t<\/h3>\n\t\t\t\t<\/div>\n\t\t\t\t<\/a>\n\t\t<\/article>\n\t\t\t\t<article class=\"elementor-portfolio-item elementor-post  post-9116 workshop type-workshop status-publish has-post-thumbnail hentry\">\n\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/www.2grips.com\/en\/workshop\/self-service-and-chat\/\">\n\t\t\t\t<div class=\"elementor-portfolio-item__img elementor-post__thumbnail\">\n\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"93\" src=\"https:\/\/www.2grips.com\/wp-content\/uploads\/2023\/09\/SelfChat-300x93.png\" class=\"attachment-medium size-medium wp-image-5929\" alt=\"\" srcset=\"https:\/\/www.2grips.com\/wp-content\/uploads\/2023\/09\/SelfChat-300x93.png 300w, https:\/\/www.2grips.com\/wp-content\/uploads\/2023\/09\/SelfChat-600x185.png 600w, https:\/\/www.2grips.com\/wp-content\/uploads\/2023\/09\/SelfChat-1024x316.png 1024w, https:\/\/www.2grips.com\/wp-content\/uploads\/2023\/09\/SelfChat-768x237.png 768w, https:\/\/www.2grips.com\/wp-content\/uploads\/2023\/09\/SelfChat-1536x474.png 1536w, https:\/\/www.2grips.com\/wp-content\/uploads\/2023\/09\/SelfChat.png 1920w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/>\t\t<\/div>\n\t\t\t\t<div class=\"elementor-portfolio-item__overlay\">\n\t\t\t\t<h3 class=\"elementor-portfolio-item__title\">\n\t\tSelf-service and Chat\t\t<\/h3>\n\t\t\t\t<\/div>\n\t\t\t\t<\/a>\n\t\t<\/article>\n\t\t\t\t<article class=\"elementor-portfolio-item elementor-post  post-9121 workshop type-workshop status-publish has-post-thumbnail hentry\">\n\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/www.2grips.com\/en\/workshop\/software-asset-management-and-licence-management\/\">\n\t\t\t\t<div class=\"elementor-portfolio-item__img elementor-post__thumbnail\">\n\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"93\" src=\"https:\/\/www.2grips.com\/wp-content\/uploads\/2023\/09\/SoftwareAssetMgt-300x93.jpg\" class=\"attachment-medium size-medium wp-image-5932\" alt=\"\" srcset=\"https:\/\/www.2grips.com\/wp-content\/uploads\/2023\/09\/SoftwareAssetMgt-300x93.jpg 300w, https:\/\/www.2grips.com\/wp-content\/uploads\/2023\/09\/SoftwareAssetMgt-600x185.jpg 600w, https:\/\/www.2grips.com\/wp-content\/uploads\/2023\/09\/SoftwareAssetMgt-1024x316.jpg 1024w, https:\/\/www.2grips.com\/wp-content\/uploads\/2023\/09\/SoftwareAssetMgt-768x237.jpg 768w, https:\/\/www.2grips.com\/wp-content\/uploads\/2023\/09\/SoftwareAssetMgt-1536x474.jpg 1536w, https:\/\/www.2grips.com\/wp-content\/uploads\/2023\/09\/SoftwareAssetMgt.jpg 1920w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/>\t\t<\/div>\n\t\t\t\t<div class=\"elementor-portfolio-item__overlay\">\n\t\t\t\t<h3 class=\"elementor-portfolio-item__title\">\n\t\tSoftware Asset Management and Licence Management\t\t<\/h3>\n\t\t\t\t<\/div>\n\t\t\t\t<\/a>\n\t\t<\/article>\n\t\t\t\t<article class=\"elementor-portfolio-item elementor-post  post-9126 workshop type-workshop status-publish has-post-thumbnail hentry\">\n\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/www.2grips.com\/en\/workshop\/shadow-it\/\">\n\t\t\t\t<div class=\"elementor-portfolio-item__img elementor-post__thumbnail\">\n\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"93\" src=\"https:\/\/www.2grips.com\/wp-content\/uploads\/2023\/09\/ShadowIT-300x93.jpg\" class=\"attachment-medium size-medium wp-image-5931\" alt=\"\" srcset=\"https:\/\/www.2grips.com\/wp-content\/uploads\/2023\/09\/ShadowIT-300x93.jpg 300w, https:\/\/www.2grips.com\/wp-content\/uploads\/2023\/09\/ShadowIT-600x185.jpg 600w, https:\/\/www.2grips.com\/wp-content\/uploads\/2023\/09\/ShadowIT-1024x316.jpg 1024w, https:\/\/www.2grips.com\/wp-content\/uploads\/2023\/09\/ShadowIT-768x237.jpg 768w, https:\/\/www.2grips.com\/wp-content\/uploads\/2023\/09\/ShadowIT-1536x474.jpg 1536w, https:\/\/www.2grips.com\/wp-content\/uploads\/2023\/09\/ShadowIT.jpg 1920w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/>\t\t<\/div>\n\t\t\t\t<div class=\"elementor-portfolio-item__overlay\">\n\t\t\t\t<h3 class=\"elementor-portfolio-item__title\">\n\t\tShadow IT\t\t<\/h3>\n\t\t\t\t<\/div>\n\t\t\t\t<\/a>\n\t\t<\/article>\n\t\t\t\t<article class=\"elementor-portfolio-item elementor-post  post-9131 workshop type-workshop status-publish has-post-thumbnail hentry\">\n\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/www.2grips.com\/en\/workshop\/self-service-strategy\/\">\n\t\t\t\t<div class=\"elementor-portfolio-item__img elementor-post__thumbnail\">\n\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"93\" src=\"https:\/\/www.2grips.com\/wp-content\/uploads\/2023\/09\/SelfServiceStrategie-300x93.jpg\" class=\"attachment-medium size-medium wp-image-5930\" alt=\"\" srcset=\"https:\/\/www.2grips.com\/wp-content\/uploads\/2023\/09\/SelfServiceStrategie-300x93.jpg 300w, https:\/\/www.2grips.com\/wp-content\/uploads\/2023\/09\/SelfServiceStrategie-600x185.jpg 600w, https:\/\/www.2grips.com\/wp-content\/uploads\/2023\/09\/SelfServiceStrategie-1024x316.jpg 1024w, https:\/\/www.2grips.com\/wp-content\/uploads\/2023\/09\/SelfServiceStrategie-768x237.jpg 768w, https:\/\/www.2grips.com\/wp-content\/uploads\/2023\/09\/SelfServiceStrategie-1536x474.jpg 1536w, https:\/\/www.2grips.com\/wp-content\/uploads\/2023\/09\/SelfServiceStrategie.jpg 1920w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/>\t\t<\/div>\n\t\t\t\t<div class=\"elementor-portfolio-item__overlay\">\n\t\t\t\t<h3 class=\"elementor-portfolio-item__title\">\n\t\tSelf-Service Strategy\t\t<\/h3>\n\t\t\t\t<\/div>\n\t\t\t\t<\/a>\n\t\t<\/article>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"featured_media":9565,"template":"","class_list":["post-9030","workshop","type-workshop","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Manage your service delivery and compliancy with ISM and 4me - 2Grips<\/title>\n<meta name=\"description\" content=\"Manage your services and compliance with ISM and 4me Download the slides from this 2Grips workshop here. Service Management Specialist\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.2grips.com\/en\/workshop\/control-your-service-delivery-and-compliancy-with-ism-and-4me-2\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Manage your service delivery and compliancy with ISM and 4me - 2Grips\" \/>\n<meta property=\"og:description\" content=\"Manage your services and compliance with ISM and 4me Download the slides from this 2Grips workshop here. 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