ITIL 4 Leader Digital and IT Strategy
The Digital and IT Strategy (DITS) module elevates the discussion around ITIL® concepts to a corporate strategy level, by enabling IT and digital leaders to influence and drive strategic business decisions, by creating an appropriate digital strategy aligned to the wider cross-organisational goals.
This ITIL 4 module provides guidance on how strategy should impact the design, delivery, and support of services throughout the service value chain of an organisation.
This course expands on ITIL 4 Foundation, particularly around crafting a digital vision and shaping IT and business strategies. This training is one of the two modules for achieving the ITIL 4 Strategic Leader qualification.
- Be able to demonstrate the use of ITIL guidelines in digital and IT strategy decisions and activities.
- Understand how digital strategy can be deployed to respond to digital disruption.
- Understand the relationship between the concepts of Digital and IT Strategy, the Service Value System and the Service Value Chain, and explain how to use them to create value.
- Understand how an organisation uses Digital and IT Strategy to remain viable in environments disrupted by digital technology.
- Gain insight into strategic approaches enabled by digital and information technology to achieve customer/market relevance and operational excellence.
- Understand the risks and opportunities of Digital and IT strategy.
- Understand the steps and techniques involved in defining and advocating for a Digital and IT strategy.
- Understand how to implement a Digital and IT strategy.
This strategic leader module is for IT and business directors, heads of department, aspiring C-Suite professionals and other senior business leaders who want to strategically position an organisation against digital disruptors, craft a digital vision and build a robust digital strategy for long term growth. Accredited training for the ITIL 4 Strategic Leader modules is mandatory to enable full understanding of the core material.
Candidates must hold the ITIL 4 Foundation certificate.
ITIL 4 Leader: Digital and IT Strategy includes four case study assignments that are graded by the trainer before the end of the training. Successful fulfilment of the practical assignments is a prerequisite for the multiple-choice exam.
The ITIL 4 Leader DITS certification exam consists of 30 multiple-choice questions. You have 60 minutes to do this and you pass if you answer 70% of the questions correctly (21/30). You will receive a voucher that allows you to schedule the online exam at a time of your choice.
- The ITIL 4 Leader Digital and IT Strategy training is offered as in-company as well as public training and both on-site or online.
- Looking for in-company training? Please contact us for a tailor-made proposal.
- The dates of the public courses can be found on this page.
What's included?
- ITIL 4 DITS Exam
- Take2: Free resit
- Live Expert Guidance
- Official Digital Manual
- Digital Course material
- Practice Tests
- Simulated Mock Exams
- ITIL 4 DITS Exam
- Take2: Free resit
- Official Digital Manual
- Digital Course material
- Practice Tests
- Simulated Mock Exams
Why choose 2Grips?
- 2Grips is specialized in Service Management
- Our trainers deal with Service Management in practice every day
- 2Grips is an Peoplecert-accredited Training Organisation
- Maximum 12 students per session
What customers like about this training:
“The knowledge and experience of the trainer”
“The enthusiastic teaching style”
“The many relatable examples to clarify the theoretical parts”
“Group working”
“The interesting discussions with the other participants”