Ready for your next leap in service excellence? (Fully booked)
On October 16, 2025, 2Grips celebrates its 10th anniversary. And we’re doing so with a special edition of the annual inspirational event **Get2Grips** — the service event where you broaden your perspective and strengthen your network.
**Get2Grips 2025** offers an exclusive mix of visionary insights, hands-on experiences, and engaging encounters. A unique opportunity to look ahead together with fellow CIOs, IT managers, Service Managers, and professionals.
Welcome to **A Room With a Zoo** – the iconic event venue at the Antwerp Zoo – for an afternoon and evening full of content, inspiration, and interaction.
Fully booked
Thank you for your interest! At the moment, we are fully booked.
Would you like to be contacted if any spots become available?
Please leave your name and email address via our contact page.
We’ll get in touch as soon as a participant cancels.
What can you expect?
Keynote by Wim Smets
top alpinist and transformation executive. Discover how to reach your peaks in a world full of risks and change.
9 focused breakout sessions: you pick 3
From AI and NIS2 to service integration in 30 minutes. You build the bridge between strategy, people, and technology.
Networking with service professionals
Engage with CIOs, IT and Service managers, and leaders in service excellence.
Stylish walking dinner
Network, reflect, and connect at the beautiful event location A Room With a Zoo, with delicious catering.
The program
1:00 PM — Welcome with coffee in the Marble Hall
1:30 PM — Opening remarks: A Decade of Just…
So Much Stuff – Danny Van Vosselen & Joost Van Iersel, Founders 2Grips
1:50 PM — Kick-off keynote: May the Force be with you – Jordy Mertens, COO 2Grips
2:20 PM — Speed networking
2:55–5:00 PM — Breakout sessions (your choice!)
5:05 PM — Keynote Wim Smets: The Only Way is Up
5:45 PM — Closing reflection by Danny Van Vosselen
6:15–9:00 PM — Stylish walking dinner
What do you want to get a grip on?
Choose 3 sessions (first come, first served):
Explore how organizations transcend traditional service management paradigms by embracing innovative, AI-driven, and human-centric approaches.
Discover how breaking down data silos and mapping every asset gives your teams one trusted source of truth – powering ITSM, CMDB and security decisions with clean, actionable insights.
Learn how combining Service Management and SIAM lays the foundation for NIS2 compliance through structure, coordination, and resilience.
Discover how Proximus NXT helps the Belgian government boost resilience and NIS2 compliance with 75 scalable, cloud-first security services under a 7-year SECaaS2 contract.
Empower your Servicedesk to automatically and easily resolve recurring incidents.
In a world increasingly driven by AI, over a third of employees feel disconnected from their organization. Put people back at the center, as decision-makers and trust builders, supported by simple, transparent processes that enable rather than hinder.
Demo of a FreshService based Enterprise Service Management case study.
Learn how to turn risk and compliance into a fast, data-driven engine for smarter decisions, fewer incidents, and long-term resilience.
How to build a CMDB integration from two data sources in just 30 minutes using the new Declarative ETL implementation in the Techwork Automator “near” real-time.
Meet Wim Smets, Belgische bergbeklimmer die records vestigt
Wim Smets, alpiniste belge et expert en transformation, montre comment la résilience et le leadership qu’il a développés sur les plus hauts sommets du monde aident aujourd’hui les organisations à faire face à des changements complexes et à mettre en place des équipes véritablement agiles.
Why you need to be there
Because service managers and professionals today need grip. On data, on people, on change. But most of all: on themselves. On data, on people, on change. But most of all: on themselves.
Get2Grips 2025 gives you concrete insights, fresh connections, and renewed drive to make a difference.
And yes, it’s free.. But spots are limited.. Register now and pick your sessions right away.
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