What to expect from this online VeriSM Plus training?

This fully accredited VeriSM Plus course comes with 18 easy to absorb lessons that allows students who hold​ either the ITIL ​or ISO/IEC 20000 Foundation certificate to bridge to the VeriSM Foundation certification​. (see the VeriSM certification routes)

It is suitable for those who already hold VeriSM Essentials, or a foundation level qualification in ITIL or ISO/IES 20000 and have previous knowledge and experience of service management fundamentals.

This e-learning course includes video tutorials, study guides and quizzes and takes about 7 hours.

VeriSM Plus Training
  • Fully accredited
  • Tutor email support available
  • 180 days online access

  • 18 easy to absorb ​​lessons

  • Study duration: 7 hour

Corporate multi-user Training
E-learning course content
  • Lesson 1: Digital transformation
  • Lesson 2: Organizational structure
  • Lesson 3: Teams
  • Lesson 4: Introduction to the VeriSM model
  • Lesson 5: The VeriSM Model Part 1 Define
  • Lesson 6: The VeriSM Model Part 2 Produce
  • Lesson 7: The VeriSM Model Part 3 Provide
  • Lesson 8: The VeriSM Model Part 4 Respond
  • Lesson 9: Adapting the VeriSM Model
  • Lesson 10: Progressive practices Agile
  • Lesson 11: Progressive practices DevOps and SIAM
  • Lesson 12: Progressive practices Lean Shift Left
  • Lesson 13: Progressive practices CXUX Continuous Delivery
  • Lesson 14: Innovative Technologies ​- Part 1
  • Lesson 15: Innovative Technologies – Part 2
  • Lesson 16: Innovative Technologies – Part 3
  • Lesson 17: Getting Started
  • Lesson 18: Exam Preparation
VeriSM Plus Exam

The VeriSM Plus Exam can be taken online with a web proctor (with EXIN). Candidates must have completed the VeriSM Plus course and they must have a VeriSM Essentials Certificate or a current Foundation Certificate from most other recognised service management frameworks (ITIL, ISO/IEC 20000, IT4IT etc) before requesting their exam voucher. The examination consists of 20 multiple choice questions and has to be completed in 30 minutes with a 65% pass mark.

VeriSM Plus

351ex. VAT
  • 180 days online access

VeriSM PlusExam

131ex. VAT
  • Exam voucher

All prices are VAT exclusive. The VeriSM™ courses on this page are offered by IT Training Zone Ltd an ATO of AXELOS Limited. VeriSM™ is a trade mark of IFDC

3 steps to knowledge
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