What to expect from this online VeriSM Plus training?
This fully accredited VeriSM Plus course comes with 18 easy to absorb lessons that allows students who hold either the ITIL or ISO/IEC 20000 Foundation certificate to bridge to the VeriSM Foundation certification. (see the VeriSM certification routes)
It is suitable for those who already hold VeriSM Essentials, or a foundation level qualification in ITIL or ISO/IES 20000 and have previous knowledge and experience of service management fundamentals.
This e-learning course includes video tutorials, study guides and quizzes and takes about 7 hours.
- Fully accredited
- Tutor email support available
- 30 or 60 days online access
18 easy to absorb lessons
Study duration: 7 hour
E-learning course content
- Lesson 1: Digital transformation
- Lesson 2: Organizational structure
- Lesson 3: Teams
- Lesson 4: Introduction to the VeriSM model
- Lesson 5: The VeriSM Model Part 1 Define
- Lesson 6: The VeriSM Model Part 2 Produce
- Lesson 7: The VeriSM Model Part 3 Provide
- Lesson 8: The VeriSM Model Part 4 Respond
- Lesson 9: Adapting the VeriSM Model
- Lesson 10: Progressive practices Agile
- Lesson 11: Progressive practices DevOps and SIAM
- Lesson 12: Progressive practices Lean Shift Left
- Lesson 13: Progressive practices CXUX Continuous Delivery
- Lesson 14: Innovative Technologies - Part 1
- Lesson 15: Innovative Technologies – Part 2
- Lesson 16: Innovative Technologies – Part 3
- Lesson 17: Getting Started
- Lesson 18: Exam Preparation
VeriSM Plus Exam
The VeriSM Plus Exam can be taken online with a web proctor (with EXIN). Candidates must have completed the VeriSM Plus course and they must have a VeriSM Essentials Certificate or a current Foundation Certificate from most other recognised service management frameworks (ITIL, ISO/IEC 20000, IT4IT etc) before requesting their exam voucher. The examination consists of 20 multiple choice questions and has to be completed in 30 minutes with a 65% pass mark.
VeriSM Plus
- 30 days online access
VeriSM Plus
- 60 days online access
VeriSM PlusExam
- Exam voucher
All prices are VAT exclusive. The VeriSM™ courses on this page are offered by IT Training Zone Ltd an ATO of AXELOS Limited. VeriSM™ is a trade mark of IFDC