What to expect from this online VeriSM Foundation training?
VeriSM is a new approach to service management and its application in a digital world. This fully accredited VeriSM Foundation course provides a basic introduction in VeriSM. This online VeriSM course will give you a clear understanding of services and service management and the VeriSM model and explain how an organization can incorporate many different management practices to support the delivery of services.
It is suitable is for anyone who works with (or wants to work with) products and services enabled by technology. It’s an ideal entry level for those wanting to work in IT, service management or with digital services. VeriSM is also suitable for any managers, teams or staff who are involved in delivering value to customers through the development, delivery and promotion of services, even if they are not IT professionals.
There are no course pre-requisites. This e-learning course includes video tutorials, study guides and quizzes and takes about 14 hours.

E-learning course content
VeriSM Foundation Exam
The VeriSM Foundation Exam can be taken online with a web proctor (with EXIN). Candidates must have completed the VeriSM Foundation course before requesting their exam voucher. The examination consists of 40 multiple choice questions and has to be completed in 60 minutes with a 65% pass mark.
VeriSM Foundation
- 30 days online access
VeriSM Foundation Exam
- Exam voucher
All prices are VAT exclusive. The VeriSM™ courses on this page are offered by IT Training Zone Ltd an ATO of AXELOS Limited. VeriSM™ is a trade mark of IFDC