The VeriSM Essentials certification course is a stand alone course, but delegates can later take VeriSM Plus to become VeriSM Foundation certified. (see the VeriSM certification routes)
This VeriSM course comes with 13 easy to absorb lessons covering a basic understanding of service management, culture and organisational structure using the VeriSM model.
VeriSM Essentials is an ideal entry level for those wanting to work in IT, service management or with digital services. It’s also ideal for non- IT professionals who need an awareness of how digital technology is used in delivering service and value to customers.
There are no course pre-requisites. This e-learning course includes video tutorials, study guides and quizzes and takes about 7 hours.