In this online ITIL Service Transition training you will learn how to successfully implement ITIL Service Transition best practices and how to manage the efficient and effective transition of new or changed services -including activities such as communications, commitment and organizational change.
It is suitable for Data Centre Managers, Operations Managers, Development, Testing and QA Managers, Process and Procedure Engineers, Application Developers and Managers, Project Managers, Change and Configuration Managers and Asset Managers.
The ITIL Service Transition course is part of the ITIL Expert Program. Students wishing to study the Service Transition course should already hold the ITIL Foundation Certificate. This e-learning course takes about 21 hours (minimum).