What to expect from this online ITIL Service Strategy training?

In this online ITIL Service Strategy training you will learn how to successfully implement ITIL Service Strategy best practices, define services, market spaces, customer assets and service assets within Service Strategy. You will be able to conduct strategic assessments and understand how to manage demand for IT Services.

It is suitable for Program and Project Managers, Account Managers, Finance Managers, Business Development and Capture Managers, Service Delivery Managers.

The ITIL Service Strategy course is part of the ITIL Expert Program. Students wishing to study the Service Strategy course should already hold the ITIL Foundation Certificate. This e-learning course takes about 21 hours (minimum).

ITIL Service Strategy training
  • Fully accredited
  • Tutor email support available
  • 90 or 150 days online access

  • 22 easy to absorb ​​lessons

  • Study duration: 21 hour

Corporate multi-user Training
E-learning course content
  • Service Strategy Principles
  • Defining Service and Market Spaces
  • Conducting Strategic Assessments
  • Financial Management
  • Service Portfolio Management
  • Managing Demand
  • Driving Strategy Through The Service Lifecycle
  • Critical Success Factors and Risks
ITIL Service Strategy Exam

The ITIL Service Strategy Exam can be taken online with a web proctor (with PEOPLECERT). Candidates must have completed the ITIL Service Strategy course before requesting their exam voucher. The examination consists of 40 multiple choice questions and has to be completed in 90 minutes with a 70% pass mark. Upon successful completion of this ITIL examination a candidate will be awarded both the certification and the 3 ITIL credits.

ITIL Service Strategy

516ex. VAT
  • 90 days online access

ITIL Service Strategy

591ex. VAT
  • 150 days online access

ITIL SS Exam

281ex. VAT
  • Exam voucher

ITIL SS Extension

234ex. VAT
  • 30 days extension

ITIL SS Extension

469ex. VAT
  • 60 days extension

All prices are VAT excluded. The ITIL® courses on this page are offered by IT Training Zone Ltd an ATO of AXELOS Limited. ITIL® is a registered trade mark of AXELOS Ltd, used under permission of AXELOS Limited. All rights reserved.

Order your course today and save up to 10% on all courses. Promocode: Summer2019
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