In this online ITIL Service Operation training you will learn how to successfully implement ITIL Service Operation best practices.
It is suitable for Service Desk Management, Applications and Hardware Support, Network Operation Staff, Process and Procedure Engineers, Application Developers and Managers and Supplier Managers or anyone who has an interest in the Service Operation Lifecycle.
The ITIL Service Operation course is part of the ITIL Expert Program. Students wishing to study the Service Operation course should already hold the ITIL Foundation Certificate. This e-learning course takes about 21 hours (minimum).