E-Learning | ITIL Service Design

/E-Learning | ITIL Service Design
E-Learning | ITIL Service Design 2018-09-26T10:16:50+00:00
What to expect from this online ITIL Service Design training?

In this online ITIL Service Design training you will learn how to successfully implement ITIL Service Design best practices and how to manage the efficient and effective design of new or changed IT services – including requirements management, design constraints, design models and Service Design Packages.

It is suitable for anyone involved in design & development or project/ program management & administration. Security and Information assurance staff, Data centre managers and applications and hardware support.

The ITIL Service Design course is part of the ITIL Expert Program. Students wishing to study the Service Design course should already hold the ITIL Foundation Certificate. This e-learning course takes about 21 hours (minimum).

ITIL Service Design training
  • Fully accredited
  • Tutor email support available
  • 90 or 150 days online access

  • 19 easy to absorb ​​lessons

  • Study duration: 21 hour

Corporate multi-user Training
E-learning course content
  • Introduction to Service Design
  • Service Design Principles
  • Service Design Processes
  • Service Design Related Activities
  • Organising for Service Design
  • Considerations of Technology for Service Design
  • Implementation and Improvement of Service Design
ITIL Service Design Exam

The ITIL Service Design Exam can be taken online with a web proctor (with PEOPLECERT). Candidates must have completed the ITIL Service Design course before requesting their exam voucher. The examination consists of 40 multiple choice questions and has to be completed in 90 minutes with a 70% pass mark. Upon successful completion of this ITIL examination a candidate will be awarded both the certification and the 3 ITIL credits.

ITIL Service Design

516ex. VAT
  • 90 days online access

ITIL Service Design

591ex. VAT
  • 150 days online access

ITIL SD Exam

281ex. VAT
  • Exam voucher

ITIL SD Extension

234ex. VAT
  • 30 days extension

ITIL SD Extension

469ex. VAT
  • 60 days extension

All prices are VAT exclusive

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