In this online ITIL Service Design training you will learn how to successfully implement ITIL Service Design best practices and how to manage the efficient and effective design of new or changed IT services – including requirements management, design constraints, design models and Service Design Packages.
It is suitable for anyone involved in design & development or project/ program management & administration. Security and Information assurance staff, Data centre managers and applications and hardware support.
The ITIL Service Design course is part of the ITIL Expert Program. Students wishing to study the Service Design course should already hold the ITIL Foundation Certificate. This e-learning course takes about 21 hours (minimum).