What to expect from this online ITIL4 Lite training?
This online ITIL4 Lite training is a beginner level, introductory course and is not appropriate for students who already hold ITIL qualifications. ITIL4 Lite will introduce you to the key concepts of the new ITIL4 and IT Service Management without assuming prior knowledge. This e-learning is an ITIL4 Awareness training at your own pace.
The ITIL4 Lite course does not have an associated exam. If you are interested in preparing for the ITIL4 Foundation exam, it is advisable to take the ITIL4 Foundation training course (classroom or via e-learning).
E-learning course content
1. Introduction to ITIL4
- 2. Service management key concepts
- 3. Guiding principles and ITIL concepts
- 4. ITIL practices
- 5. Next steps
- Awareness training at your own pace
- Tutor email support available
- 30 or 60 days online access
5 easy to absorb lessons
Study duration: 60 min.
- 30 days online access
- 60 days online access
All prices are VAT excluded. The ITIL® courses on this page are offered by IT Training Zone Ltd an ATO of AXELOS Limited. ITIL® is a registered trade mark of AXELOS Ltd, used under permission of AXELOS Limited. All rights reserved.
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