E-Learning | ITIL Foundation

/E-Learning | ITIL Foundation
E-Learning | ITIL Foundation 2018-05-03T11:38:25+00:00
What to expect from this online ITIL Foundation training?

This online ITIL Foundation training will introduce you in ITIL terminology and the ITIL Service Lifecycle. It’s the starting point for people wanting ITIL qualifications and it’s mandatory for anyone wanting to proceed to intermediate study or anyone wanting to achieve expert status. The ITIL Foundation is a pre-requisite for anyone wanting to study higher level ITIL courses.

The online ITIL Foundation training is suitable for anyone working in IT services, or anyone who is considering a career in IT. It’s also suitable for students who have studied COBIT 5 or ISO/IEC 20000, although this is not a requirement.

This e-learning course includes video tutorials, study guides and quizzes and takes about 18 hours.

E-learning course content
ITIL Foundation Training
  • Fully accredited
  • Tutor email support available
  • 30 or 60 days online access
  • 17 easy to absorb ​​lessons

  • Study duration: 18 hour

  • Introducing ITIL
  • Service Management and Stakeholders
  • Functions, Roles and Processes
  • The Service Lifecycle
  • Service Strategy – Key Concepts
  • Service Strategy – Processes
  • Service Design – Key Concepts
  • Service Design – Processes (1)
  • Service Design – Processes (2)
  • Service Transition – Processes (1)
  • Service Transition – Processes (2
  • Service Operation – Processes
  • Service Operation – Functions
  • Continual Service Improvement
  • Roles
  • Technology Considerations
  • The Sample ITIL Foundation Exam
ITIL Foundation Exam

The ITIL Foundation Exam can be taken online with a web proctor (with PEOPLECERT). Candidates must have completed the ITIL Foundation course before requesting their exam voucher. The examination consists of 40 multiple choice questions and has to be completed in 60 minutes with a 65% pass mark.

ITIL Foundation

215ex. VAT
  • 30 days online access

ITIL Foundation

281ex. VAT
  • 60 days online access

ITIL Foundation Exam

234ex. VAT
  • Exam voucher

ITIL Extention

93ex. VAT
  • 30 extention

All prices are VAT exclusive

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