Background and mission
2Grips provides solutions to all your (IT) Service Management challenges; our goal is to attain a standard of excellence for our client’s service department(s). Our advisory function and supporting tools allow us to make sure your services are perfectly and efficiently tailored to your client’s needs. Our mission:
“2Grips mission is to attain excellence within our client’s service departments.”
Using the available skills and competencies of 2Grips employees, our partners, and our clients ensures unbeatable results. Furthermore, each service optimization includes investigation into all related processes, tools, AND associated personnel. This holistic approach provides our clients with sustainable service excellence.
Our core values create the frameworks within which we carry out our work. These values help us to make the right call in everything we do, and everything which concerns our clients, partners and colleagues. They indicate what type of company we are. Our key values are: