After my studies in Business Economics at the University of Tilburg, I went to a company specialising in IT Service Management tooling. Within a wide range of roles within this company, ranging from junior consultant to trusted advisor, I have gained a lot of experience with all possible ways in which service management can be applied. Both within small organisations as well as very large ones; and ranging from a technical focus to especially a human focus.
After about twelve years, I thought it was time to focus less on the tools within the field of service management and as an independent person, I started to focus more on the organizational side of things. This again brought many new insights and introduced me to my current ‘partner in crime’ Danny Van Vosselen. After a few years of working together with great pleasure, we founded our company Wanto34 in 2015, which was later renamed 2Grips.
It remains fascinating to see how service providers are committed to delivering the highest possible quality of service to their customers. And it is fantastic for me to be able to contribute to the success of our customers through the right tools, training and advice.