2Grips is more than qualified to train others in various aspects of Service Management. Besides providing training, we’re also working in practice on a daily basis. We teach you or your personnel the theory behind their particular tasks in-house, which immediately reflects upon task performance, making such training invaluable. The aim of our classroom training is not to simply memorize theory, rules and regulations for an eventual examination or certificate. Passing an examination is naturally a plus point, but often involves home study and use of short-term memory and can be severely limited in its effect. However, the ability to couple one’s personal working environment with the theory behind it is absolutely invaluable.
Our sessions are given in a classroom setting ‘in-house’ or at other easily accessible locations. By training in groups within the same organization it is possible to discuss and reflect upon situations pertaining to that particular organization, and to brainstorm methods for local improvement.