Classroom training

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Classroom training2019-10-24T13:46:12+01:00

2Grips trains your employees, team leaders and managers. In house with attention to your own operational situation or in a public classroom training. Delivered by experienced trainers who share their knowledge in an interactive way. Conversations that bring theory to life.

2Grips is more than qualified to train others in various aspects of Service Management. Besides providing training, we’re also working in practice on a daily basis. We teach you or your personnel the theory behind their particular tasks in-house, which immediately reflects upon task performance, making such training invaluable. The aim of our classroom training is not to simply memorize theory, rules and regulations for an eventual examination or certificate. Passing an examination is naturally a plus point, but often involves home study and use of short-term memory and can be severely limited in its effect. However, the ability to couple one’s personal working environment with the theory behind it is absolutely invaluable.
Our sessions are given in a classroom setting ‘in-house’ or at other easily accessible locations. By training in groups within the same organization it is possible to discuss and reflect upon situations pertaining to that particular organization, and to brainstorm methods for local improvement.

Classroom training:
SIAM Foundation Training2019-04-05T13:32:27+01:00

This training is available as public training open for both 2Grips customers as non-customers. Check dates and locations for SIAM Foundation training here.

Please contact us for in-company trainings. Want to study at your own place and pace? Check our SIAM Foundation online course.

ITIL 4 Managing Professional Transition2019-10-25T11:03:30+01:00

This training is available as public training open for both 2Grips customers as non-customers. Check dates and locations for ITIL 4 MP Transition training here.

Please contact us for in-company trainings. Want to study at your own place and pace? Check our ITIL 4 Managing Professional Transition online course.

ITIL 4 Foundation Training2019-10-28T11:29:54+01:00

This training is available as public training open for both 2Grips customers as non-customers. Check dates and locations for ITIL 4 Foundation training here.

Please contact us for in-company trainings. Want to study at your own place and pace? Check our ITIL 4 Foundation online course.

What is this classroom ITIL 4 Foundation Training?
  • 3-day, (2,5-day training,0,5-day exam) instructor-led, entry-level course for teams who need an insight into the key elements, concepts and terminology used in the ITIL 4 service lifecycle (update 2019).
  • Entry-level certification that offers attendees a general awareness of the key elements, concepts and terminology used in the ITIL® service lifecycle
Why participate this classroom training?

Teams can expect to gain a general overview and understanding of ITIL®.
Key topics include:

  • Reasons why an organization should follow ITIL best practices.
  • The organizational impact of a best practice implementation.
  • The benefits and pitfalls of a best practice implementation.
Who should attend?

This course is open to anyone who has an interest in the subject. In fact, it primarily aimes towards attendees who:

  • Need an understanding of how ITIL can be used to enhance the quality of ITSM within a team.
  • Work within a team that has adopted and adapted ITIL and need to be informed about, or contribute to, an ongoing service improvement program.
  • Has an ITIL v3 Foundation certificate and wants to show that he keeps his knowledge up-to-date
What courseware is provided?

During the classroom ITIL 4 Foundation Training you will receive a hard copy of the ITIL Overview student manual consisting of presentation slides and notes.

Lean IT Overview Training2018-02-13T11:56:10+01:00
What is this Lean IT Overview Training?

A 1-day course for those who want to gain a basic level of understanding of the Lean IT terminology as well as its core principles, structure and basic concepts.

During this course we explain the following elements:

  • Lean extension to IT
  • ypes of waste
  • Value streams
  • Implementation
  • Trends
  • Challenges
  • Complementary methodologies
Why participate this training?

Teams get a basic introduction to basic ITIL concepts and have the opportunity to ask questions about the relevance of each one in their organization.

Who should attend?
  • This session is open to anyone who wants to obtain an insight into what Lean IT can mean to an organization.
  • There are no mandatory prerequisites although experience with ITIL processes is recommended.
What courseware is provided?

During the Lean IT Overview Training you will receive a hard copy of the Lean IT Overview student manual consisting of presentation slides and notes.

Scrum Overview Training2018-02-13T11:15:19+01:00
What is this Scrum Overview Training?

A 1-day course for those who want to gain a basic level of understanding of the Scrum/Agile methodology.

During this course we explain the Scrum theory and zoom in on the following elements:

  • Roles:
    • Scrum Master
    • Product Owner
    • Team
  • Ceremonies:
    • Sprint planning
    • Sprint review
    • Sprint retrospective
    • Daily scrum meeting
  • Artifacts:
    • Product backlog
    • Sprint backlog
    • Burndown charts
Why participate this training?
  • This is foundational knowledge for every Scrum Team member and anyone involved with Scrum.
  • The basics are set for the Scrum Masters course and certification.
Who should attend?
  • This session is open to anyone who may have an interest in Scrum and agile project management and anyone else responsible for the successful use and/or rollout of Scrum.
  • There are no mandatory prerequisites
What courseware is provided?

During the Scrum Overview Training you will receive a hard copy of the Scrum Overview student manual consisting of presentation slides and notes.

Please contact us for in-company trainings.
Training Calendar
For more information, please contact 2Grips directly

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