Delivering quality services is becoming increasingly complex due to the growing number of service providers used by a single organization. Service Integration and Management (SIAM) offers the possible answers to the associated challenges and risks. Do you need a deeper understanding of the SIAM methodology in order to apply these principles or improve existing eco-systems in an organization? Then this SIAM Professional Training is made for you.
Classroom SIAM Professional Training
This classroom training is delivered via online sessions. The participants are taken along in the four phases of the SIAM roadmap:
- Discovery and strategy
- Plan and build
- Implement
- Run and improve
With discussions and exercises we encourage trainees to actively participate and apply their acquired knowledge immediately during the exercises.
Target audience
This training focuses on professionals who want to gain insight into the practice of Service Integration and Management and/or want to analyse, implement or improve this methodology in an organization. These professionals are often employees who provide the retained capabilities at a customer organization, service integrators and service providers who work within a SIAM ecosystem. Participants must NOT hold the SIAM Foundation certificate.
This classroom training is open to both clients and non-clients. The course (in English) consists of a 3-day training including a voucher for the certification exam.
Course Objectives
The exam
At the end of the 3-day training the candidates will be tested on their knowledge of and skills with the activities in the four phases of the SIAM roadmap. Candidates are free to choose the date and time of the online exam.
SIAM Professional + Exam
- November 8-10, 2023
- Online sessions in English
- *Exam voucher included
All prices are VAT excluded.
Why choose 2Grips?
What participants say about this training
“Ian Groves gave an excellent training! Thank you very much! Although a lot of information was shared, each minute was worth it. It was interactive, learned a lot and combined with the time flexibility it was excellent!” Carola de Ruijg – Legian
Need to study for the SIAM Foundation certificate first?
Your instructor

2Grips is an Accredited Training Organisation for SIAM Foundation by Exin
This training is eligible for KMO portefeuille. Save up to 40% on your training budget.
