Classroom ITIL 4 Managing Professional Transition Training

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Classroom ITIL 4 Managing Professional Transition Training2020-07-28T13:45:00+01:00

This Managing Professional transition classroom training is designed to allow ITIL v3 candidates who have already invested to easily transition across to ITIL 4. They can gain the designation of ITIL 4 Managing Professional via one course and one exam. The Managing Professional Transition training provides practical and technical guidance on how to create, deliver and support successful IT-enabled services, teams and workflows.

ITIL 4 MP Transition Course

This public ITIL 4 MP Transition training prepares you for the Managing Professional Certificate. The training (provided in English) consists of a 5-day course including the certification exam.  The ITIL 4 Managing Professional Transition module is composed of core elements of the following modules:

  • ITIL 4 Foundation
  • ITIL 4 Specialist: Create, Deliver and Support
  • ITIL 4 Specialist: Drive Stakeholder Value
  • ITIL 4 Specialist: High Velocity IT
  • ITIL 4 Strategist: Direct Plan and Improve
Course Pre-requisites

The ITIL 4 Managing Professional Transition module is designed to allow ITIL Experts or ITIL v3 candidates who have already invested to easily transition across to ITIL 4. Candidates must be either hold the ITIL V3 Expert designation or have a minimum of 17 credits under the ITIL v3 scheme. ITIL 4 Foundation can be accepted to replace ITIL v3 Foundation, plus 15 credits from ITIL Intermediate/Practitioner modules

Managing Professional Transition Exam2019-10-25T10:39:02+01:00

The certification exam is included in this training and is held on the 5the day of the training.

  • Exam duration: 1 hour 30 minutes
  • Number of questions: 40 questions
  • Pass mark: 28/40 marks – 70%
  • Closed book
  • There is only one correct answer per question.
  • Each question is worth 1 mark
Learning outcomes2019-10-25T10:47:18+01:00

The Learning Outcomes for the ITIL 4 Managing Professional Transition module are:

From the ITIL 4 Foundation Module:
  • Understand the key concepts of service management
  • Understand how the ITIL guiding principles can help an organization adopt and adapt service management
  • Understand the four dimensions of service management
  • Understand the purpose and components of the ITIL service value system
  • Understand the activities of the service value chain, and how they interconnect
From the ITIL 4 Specialist Create, Deliver and Support Module:
  • Understand how to plan and build a service value stream to create, deliver, and support services
  • Know how relevant ITIL practices contribute to the creation, delivery and support across the SVS and Value streams
  • Know how to create, deliver and support services
From the ITIL 4 Specialist High Velocity IT Module:
  • Understand concepts regarding the high-velocity nature of the digital enterprise, including the demand it places on IT
  • Understand the digital product lifecycle in terms of the ITIL ‘operating model’
  • Understand the importance of the ITIL Guiding Principles and other fundamental concepts for delivering high velocity IT
From the ITIL 4 Specialist Drive Stakeholder Value Module:
  • Understand how customer journeys are designed
  • Know how to foster stakeholder relationships
  • Know how to shape demand and define service offerings
  • Know how to onboard and offboard customers and users
  • Know how to act together to ensure continual value co-creation (service consumption / provisioning)
  • Know how to realise and validate service value
From the ITIL 4 Strategist Direct Plan and Improve Module:
  • Understand the scope and activities relevant to Direct and plan
  • Understand the role of GRC and how to integrate the principles and methods into the service value system
  • Understand and know how to use the key principles and methods of Organizational Change Management to direction, planning and improvement
Why choose 2Grips?
  • 2Grips is specialist in Service Management

  • Our trainers deal with Service Management in practice every day

  • 2Grips is an Peoplecert-accredited Training Organisation

  • 2Grips is a registered service provider via KMO-portefeuille

  • Maximum 8 students per session

ITIL 4 Managing Professional Transition

22505 days
  • November 16-20, 2020
  • Officenter Vilvoorde
  • *Exam included

All prices are VAT excluded.

Corona Covid-19 Update

We are currently in uncertain times. Because we don’t know for how long this situation will continue, we’ve decided to proceed with our classroom training sessions as scheduled, either at the planned location or remotely with online video depending on the Covid-19 measures at that moment.

ITIL 4 certifications

Copyright © AXELOS Limited 2020. Used under permission of AXELOS Limited. All rights reserved.

The Managing Professional Transition module is introduced by Axelos  in October 2019. The ITIL Managing Professional courses “ITIL 4 Specialist: Create, Deliver and Support” and “ITIL 4 Strategist: Direct, Plan and Improve will be launched at the end of 2019. The other courses are expected in Q1 2020. More information about the ITIL 4 certification scheme.

Your instructor
Alexandru Rusu
Alexandru RusuCertified ITIL Trainer
For more information, please contact 2Grips directly

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2Grips is an Peoplecert-accredited Training Organisation

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