The Digital and IT Strategy (DITS) module elevates the discussion around ITIL concepts to a corporate strategy level, by enabling IT and digital leaders to influence and drive strategic business decisions, by creating an appropriate digital strategy aligned to the wider cross-organisational goals. This ITIL 4 module provides guidance on how strategy should impact the design, delivery, and support of services throughout the service value chain of an organisation.

This course expands on ITIL 4 Foundation, particularly around crafting a digital vision and shaping IT and business strategies. This strategist training is one of the two modules of the to achieve the ITIL 4 Strategic Leader designation.

ITIL 4 Leader: Digital and IT Strategy Course

This public ITIL 4 strategist training prepares you for the ITIL 4 Leader: Digital and IT Strategy Certificate. The training (provided in English) consists of a 3-day course including the certification exam. This ITIL 4 DITS training course will help professionals to:

  • develop a cross-organizational digital strategy
  • craft a digital vision
  • drive operational excellence
  • respond to digital disruption
  • enable a sustainable business
  • strategically manage risk
  • develop digital leaders for the future

Becoming an ITIL 4 Strategic Leader demonstrates that the you have a clear understanding of how IT influences and directs business strategy. You will gain extensive knowledge on how and when technological innovation can help drive organisational success.

Course Pre-requisites

This strategic leader module is for IT and business directors, heads of department, aspiring C-Suite professionals and other senior business leaders who want to strategically position an organisation against digital disruptors, craft a digital vision and build a robust digital strategy for long term growth. Accredited training for the ITIL 4 Strategic Leader modules is mandatory to enable full understanding of the core material. Candidates must hold the ITIL 4 Foundation certificate.

ITIL 4 Leader: Digital and IT Strategy includes four case study assignments that are graded by the trainer before the end of the training. Successful fulfilment of the practical assignments is a prerequisite for the multiple-choice exam.

The ITIL 4 Leader DITS certification exam consists of 30 multiple-choice questions. You have 60 minutes to do this and you pass if you answer 70% of the questions correctly (21/30). You will receive a voucher with which you can schedule the online exam at a time of your choice.

  1. Demonstrate the use of the ITIL guiding principles in Digital and IT Strategy decisions and activities
  2. Understand how to leverage digital strategy to react to digital disruption
  3. Understand the relationship between the concepts of Digital and IT Strategy, the service value system and the service value chain, and explain how to utilize them to create value
  4. Understand how an organization uses Digital and IT Strategy to remain viable in environments disrupted by digital technology
  5. Understand strategic approaches made possible by digital and information technology to achieve customer/market relevance and operational excellence
  6. Understand the risks and opportunities of Digital and IT Strategy
  7. Understand the steps and techniques involved in defining and advocating for a Digital and IT Strategy
  8. Understand how to implement a Digital and IT Strategy
Aside from the training slide deck, all students will get the ITIL 4 SL: Digital and IT Strategy Digital Core Guidance (eBook). The Core Guidance eBook acts as a valuable source in you day-to-day work, long after their exam has finished. It becomes available in your PeopleCert account, upon exam registration.

ITIL 4 Leader: Digital and IT Strategy (English)

18953 days
  • October 5-7, 2022
  • Online sessions
  • *Exam, resit and eBook included

All prices are VAT exclusive.

Why choose 2Grips?
  • 2Grips is specialist in Service Management

  • Our trainers deal with Service Management in practice every day

  • 2Grips is an Peoplecert-accredited Training Organisation

  • 2Grips is a registered service provider via KMO-portefeuille

  • Maximum 8 students per session

ITIL 4 Leader: Digital and IT Strategy Training

The ITIL 4 Leader: Digital and IT Strategy module is part of the ITIL 4 Strategic Leader stream that helps established and aspiring IT leaders to navigate the complexities of the digital era and prepare for digital transformation. The two Strategic Leader modules are: Direct, Plan and Improve; Digital and IT Strategy. More information about the ITIL 4 certification scheme.

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