SIAM (Service Integration And Management) isn’t a buzzword, it’s the new way of looking at outsourcing, a well-considered methodology to stimulate collaboration between multiple internal and external service providers. SIAM history Siam originated around the year 2000 in the UK, where the British government, just as they had previously launched ITIL, was one [...]
Meeting the GDPR registration and audit requirements doesn’t have to be expensive and complicated. In addition to requirements about what, how and where personal data is stored, you must ensure that your processes support all GDPR-related requests, for instance a request for Insight, rectification or deletion of personal data. 4me GDPR 4me, a cloud-based [...]
As of today 2Grips expands its services with a complete ITSM e-learning platform. In addition to classroom courses, 2Grips now offers a wide range of high-quality, accredited e-learning programs to support both ITSM beginners and professionals at all levels of their career. Accredited training with 2Grips ITSM e-learning 2Grips provides accredited courses of [...]
Right from the start, 2Grips has focused on customers in Belgium, the Netherlands and Luxemburg, operating from the headquarters in Belgium. To be able to serve our customers in The Netherlands even better, 2Grips opened a second branch in the former Philips Light Tower in Eindhoven Brainport this month. The choice for this location [...]
Ivanti. One day. Close to home Ivanti Interchange Unplugged 2018 in Utrecht offers learning sessions, networking opportunities and one-on-one expert meetings all condensed in to one day. A perfect opportunity to be briefed with technical content, insights into industry trends and expert knowledge of Ivanti Service Manager and other Ivanti solutions powered by RES [...]
On 22 March, the Service Manager Day will take place in 1931 Congress Centre's-Hertogenbosch, the Netherlands, one of the largest network and knowledge events about service management in the Netherlands. The central theme "Service Intelligence" will again guarantee a very diverse program this year. SMD2018 programAt the parallel event of Trends in Tooling, the link [...]
On 15 and 16 May, according to tradition, 4me organizes the annual 4me Connect 2018, an interactive event for the entire 4me community. On this occasion, 4me, always on the move, chooses the impressive steamship SS Rotterdam as the place to be. After the recent name change (earlier this year ITRP became 4me) and [...]
Is your organisation stuck with any subject relating to service management, and could you really use some help from a highly skilled and experienced consultant, but you don’t know where to turn to? Here’s a great opportunity!2Grips is offering 1 hour of free IT or Enterprise Service Management advice to any organisation within the BeNeLux [...]
2Grips is looking for an all-rounder. Someone who takes ownership from our support department and can handle both functional and technical reports there. In addition, someone who, after a thorough training, can be deployed for the more technical part of implementing our tools (4me and Ivanti). More information
4me is born! 4me is the new name of ITRP, a Saas Service Management solution, founded by a team of service management experts. "The' IT' in' ITRP' no longer covers the scope of our service," says Cor Winkler Prins, CEO and founder of 4me. 4me is a service management solution with powerful and [...]
