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Job offer: Implementation and Support Consultant

2Grips is looking for an all-rounder. Someone who takes ownership from our support department and can handle both functional and technical reports there. In addition, someone who, after a thorough training, can be deployed for the more technical part of implementing our tools (4me and Ivanti). More information

Job offer: Implementation and Support Consultant 2018-01-25T18:36:58+00:00

ITRP becomes 4me

4me is born! 4me is the new name of ITRP, a Saas Service Management solution, founded by a team of service management experts. "The' IT' in' ITRP' no longer covers the scope of our service," says Cor Winkler Prins, CEO and founder of 4me. 4me is a service management solution with powerful and [...]

ITRP becomes 4me 2018-01-25T17:16:03+00:00

The future of Service Management

Digital transformation The way Service Management, and I explicitly do not call it IT Service Management, is performed is becoming more and more a critical success factor for organizations to gain productivity and distinguish themselves from other players in their segment. The trend of digital transformation and the limitation of capabilities and resources [...]

The future of Service Management 2018-01-25T16:40:28+00:00

Implementing a service management solution

Ever implemented a new service management tool? Those of you who have ever implemented a new service management tool the old-fashioned way probably are aware of the challenges involved. It's not just about installing a new application and handing over the user instructions to your dear friends who work at the service desk. [...]

Implementing a service management solution 2018-01-25T17:00:37+00:00